Position Receptionist / Patient Care Coordinator (Korean Bilingual) About Our Client The company is leading dental staffing agency.
The company strives to bridge the gap between dedicated professionals and advanced dental facilities. The mission goes beyond just recruitment;
it's about building strong, lasting relationships within the dental community, ensuring that each locations are staffed with individuals who share the company's commitment to excellence.
Job Summary The patient care coordinators contributes to the business success of Dental Associates by providing quality dental care through excellent customer service.
Job Description - Performing account management, including patient registration using practice management software and all steps necessary to create a patient record - Reviewing and maintaining patient accounts accurately Understanding the purpose of all clinic forms as they relate to patient care (i.
e., patient records, financial forms, and insurance contracts) - Understanding and implementing patient flow process, including registration process - Performing patient management, including check in and check out procedures;
assisting other departments as needed - Managing incoming phone calls and delivering and returning messages - Coordinating primary and CarePlus Insurance Plans benefits with patient treatment Qualifications - Bilingual in English and Korean - High school graduate or equivalent - Dental or insurance experience strongly preferred - Previous customer service experience strongly preferred - Excellent verbal and written communication skills - Overall knowledge and understanding of dental terminology a plus - Candidates with prior phone-service / customer service experience encouraged to apply What's On Offer - 401(k) - 401(k) matching - Dental insurance - Free parking - Meals & incidentals stipend - On-the-job training - Opportunities for advancement - Paid training - Professional development assistance - Referral program Powered by JazzHR
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