Field Claims Representative - Colorado

Acuity is seeking a Field Claims Representative to investigate and resolve Commercial and Personal Lines claims with empathy, passion, and a sense of urgency.

Desired experience includes handling full cycle multiline claims. Acuity looks to our Field Claims Representatives to handle the entire claim from the investigation of a loss to the determination of coverage and liability, to disposition including litigation if necessary.

Internal Deadline to Apply : Wednesday, July 31st.

ESSENTIAL FUNCTIONS :

Organizes work and arranges for immediate contact with all pertinent parties surrounding claim assignment

Completes a thorough investigation to determine coverage, assess liability and evaluate damages

Conducts investigations and provides customer follow-up in person

Evaluates, revises or recommends reserve changes

Inspects and determines property damage

Understands basic anatomy, medical terminology and has ability to decipher medical records and bills

Identifies and pursues all subrogation opportunities

Employs customer service concepts and requirements

Identifies potentially fraudulent claims and promptly refers them to the SIU

Maintains a sense of urgency while implementing proactive claim handling plans and procedures

Properly and effectively utilizes sound judgment, discretion and settlement authority to resolve claims through negotiation, settlement or denial

• Handles all claims as assigned, including claims in other districts as requested
• Maintains positive attitude
• Always represents the Company in a professional manner
• Maintains company property in good working order, requests new equipment and secures authorization for repairs
• Maintains working relationship with field sales force and underwriting department in securing and giving information on claims and regarding the risk desirability of insureds
• Supervises and directs defense attorneys in preparing a case for trial, including attending mediations and depositions
• Must have a valid driver's license and an acceptable motor vehicle record to operate a corporate vehicle

Regular and predictable attendance.

Performs other duties as assigned

EDUCATION :

College degree or equivalent

EXPERIENCE :

5 years of multi-line claim adjusting, preferably in the field

OTHER QUALIFICATIONS :

Knowledgeable in all matters relating to property and casualty claims practices, policies and procedures

Good written and verbal communication skills

Organizational and time management skills

Basic understanding of state statutes and case laws

Customer service oriented

Efficient use of laptop and associated software, including e-mail and word processing

Work independently

Acuity does not sponsor applicants for U.S. work authorization.*

This job is classified as exempt.

The salary range for this position is $60,000-$123,000 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities.