Lead Dining Server - Full-Time (Concord Reserve)

Lead Dining Server, Health Services - Full Time

Who are We? Concord Reserve is a faith-based, mission-driven non-profit that is part of an integrated family of lifestyle communities, Life Enriching Communities

Location : Concord Reserve, 2116 Dover Center Road, Westlake, Ohio Shift Available : Full-Time - 11 : 00 am to 7 : 30 pm which includes every other weekend What is Your Role?

The Lead Health Services Dining Server is responsible for all Dining Server job responsibilities; in addition, this position handles all onboarding and training of newly hired Health Services Dining Servers through their training period.

Job Shadowing and providing performance feedback and encouragement will be important parts to this role, as will operating as a model Dining Server, from whom others can learn.

This position requires excellent communication and customer service skills with knowledge of departmental standards. The Lead must be able to verbalize methods of enhancing levels of resident and associate satisfaction.

Solid skills as a Health Services Dining Server must be demonstrated and a high level of patience and compassion for others is required.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Essential Functions include the following. Other duties may be assigned.

• Operate as a model Dining Server, from whom others can learn.
• Share regular constructive feedback, providing explanation and demonstrations of proper techniques to allow newly hired Dining Servers to understand expectations of the LEC way to perform role.
• Serves meals to residents in their rooms and dining area in a friendly and timely manner by following all regulation regarding special diets.
• Completes daily cleaning duties as outlined in daily lists to ensure the total cleanliness and smooth operation of the meal service (for example clean worktables, sweep and mop floors, take out garbage and keep work areas clean, dry and free of hazardous equipment, supplies, etc.

restock food and supplies in preparation of next meal service.

• Performs dishwashing / cleaning procedures. Assures that utensils, etc. are readily available for next meal.
• Records temperatures of food and dish machine water as required. Notifies Manager when dish machine water temperature or food temperatures fall below required temperature levels.

Required Education and Experience :

• High School. High School Diploma, or equivalent experience preferred.
• Previous experience as a Dining Server in a continuing care community or hospital preferred.
• Possess a customer service background and orientation.
• Must be 18 years old due to serving alcohol.

We Offer :

• Health, Dental, Vision, Life and Disability benefits for full-time associates starting after 30 days
• Generous Paid Time Off and Extended Illness Bank
• Retirement Fund with Company Match
• Opportunities for advancement
• Education Assistance
• Great schedule
• Meaningful, Mission-Driven work
• Opportunity to have a daily impact in the lives of others’
• Diverse, positive, and collaborative working environment
30+ days ago