As Döner Haus continues to expand, we are on the lookout for dynamic and personable Front of House (FOH) team members to join our vibrant team.
This role is pivotal in providing an outstanding customer experience through engaging interactions and efficient payment processing.
We are seeking candidates who exhibit friendly demeanor and a captivating personality.
Responsibilities :
- Engage warmly with customers, demonstrating a friendly and outgoing demeanor.
- Communicate effectively, leveraging multilingual abilities as an added advantage.
- Present a professional and stylish appearance, consistent with our FOH presentation standards.
- Process customer orders with accuracy, both in-person and via telephone, in a fast-paced setting.
- Utilize POS systems, preferably TOAST, with proficiency.
- Demonstrate organizational skills, punctuality, reliability, and a readiness to learn.
- Cultivate and maintain relationships with both new and regular customers, recognizing and recalling individuals to create a personalized experience.
- Uphold service standards, ensuring readiness and maintenance of your station for each shift.
- Work collaboratively within the team, maintaining a positive and proactive attitude.
Requirements :
- Proven ability to engage in conversations with customers and maintain high service standards.
- Strong communication skills, with multilingual capabilities considered a strong plus.
- A keen sense of fashion, understanding the importance of professional presentation in the FOH role.
- Experience with POS systems, with a preference for those familiar with TOAST.
- Organized, reliable, and eager to contribute to team success.
- Ability to remember names and details about regular customers to foster a welcoming environment.
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