We are seeking an Administrative Assistant to join our team located in Tinley Park, Illinois. As an Administrative Assistant, you will be responsible for a range of tasks including answering calls, maintaining customer records, and providing support to the sales team.
This role requires proficiency in Microsoft Office suite and excellent customer service skills.
Responsibilities
- Efficiently manage inbound and outbound calls ensuring customer inquiries are resolved promptly
- Perform data entry tasks and maintain accurate customer records
- Manage email correspondence and schedule appointments as necessary
- Provide support to the sales team, assisting with customer service and sales-related tasks
- Assist in filing and organizing office documents and records
- Contribute to team efforts by accomplishing related tasks as needed
- Maintain a professional and positive demeanor while interacting with customers and team members
- Ensure customer satisfaction by providing excellent customer service at all times.
Requirements
- Proficiency in Microsoft Office Suite including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook
- Ability to handle both inbound and outbound calls
- Experience in customer service, with a focus on delivering high-quality service
- Strong data entry skills with attention to detail and accuracy
- Excellent written communication skills for email correspondence
- Strong organizational skills and ability to multitask
- Ability to work well in a team and contribute to a positive work environment.
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