Search jobs > Minnetonka, MN > Part-time > Customer service representative
Job Summary
The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Other
- Employee Recognition Program
- Advancement Opportunities
Check us out on LinkedIn at :
Customer Service Representative Nights and Weekend
Customer Service Representative greets members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Customer Service Represen...
Customer Service - Nights & Weekends - Maple Grove & Plymouth
Requirements/Responsibilities What exactly would I do?Tide Cleaners Customer Service Reps (CSR) will be focused on front of house customer service experience, interacting with customers picking up & dropping off their clothes, as well as checking in clothes for cleaning. Multiple Shifts Avail...
Captain - Customer Service
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of hous...
Captain - Customer Service
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of hous...
Manager, Sales and Customer Service
Your ability to see the store through the customers' eyes will help you lead initiatives and related efforts to increase shopper loyalty, while delivering on Macy’s standards for customer service. Macy’s fun and inclusive environment is ideal if you enjoy connecting with people and passing your know...
Customer Service Representative
Customer Service Representative greets members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Customer Service Represen...
Customer Service Representative Fueler/Washer
Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and as...
Customer Service Representative 2pm-10pm
Customer Service Representative greets members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Customer Service Represen...
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Assist customers inside and outside a U-Haul cente...
Customer Service Representative
Customer Service Representative greets members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Customer Service Represen...