Lead Software Engineer - Site Reliability Engineer (SRE)

114 5th Ave (22114), United States of America, New York, New York

Lead Software Engineer - Site Reliability Engineer (SRE)

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment?

At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs.

We are seeking Reliability Engineers who are passionate about marrying data with emerging technologies. As a Capital One Lead Site Reliability Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One.

What You'll Do :

• Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies
• Communicate Service Level Objective concepts to product partners and drive agreement on objectives
• Influence the strategic direction of the team, identifying and prioritizing opportunities to improve reliability
• Drive resolution of issues on incident calls, providing systematic and logical approaches and prioritize the work of multiple teams to drive resolution
• Drive improvements to the incident resolution process with the introduction of automation
• Conduct blameless incident reviews and post incident analysis and communicate incident review learnings
• Drive implementation of processes or solutions that improve reliability across multiple platforms
• Identify gaps in automation and develop strategic plans to drive solutions that reduce toil for the platform teams
• Work with other experts to arrive at optimal design and deployment configurations
• Establish standards that improve deployment and system reliability for integration pipelines and recommend approaches for chaos testing a particular system
• Identify and create proactive, automated approaches for system reliability and alerting and identify key performance indicators for a system, including adding, tuning and maintaining alert configurations
• Understand business requirements for system reliability and translate them into implementations such as scaling, failover, timeouts and health checks and work with development teams to test and improve system performance and reliability

Basic Qualifications :

• Bachelor's degree
• At least 4 years of engineering or development experience (Internship experience does not apply)
• At least 2 years of experience with coding or scripting
• At least 2 years of experience deploying and supporting Continuous Integration and Continuous Deployment (Jenkins, GitLab, Spinnaker)
• At least 2 years of experience with a cloud computing provider (AWS, Microsoft Azure, Google Cloud)
• At least 2 years of experience deploying Infrastructure as Code (Terraform, Cloud Formation)
• At least 2 years of experience in database server infrastructure (RDS, Aurora, DynamoDB, MySQL, Postgres)
• At least 2 years of experience in container orchestration services (ECS, Kubernetes)
• At least 2 years of experience building and testing software (Jmeter, Mockito, JUnit)
• At least 2 years of experience in a technical leadership role overseeing strategic projects

Preferred Qualifications :

• Experience with Agile software development
• Experience in Application Performance Monitoring (APM) and Cloud Observability tools ( New Relic, AWS CloudWatch, Open Telemetry, AppDynamics, DynaTrace, Scout)
• 2+ years of experience with blameless incident reviews and post incident responses
• 2+ years of experience with secure coding practices
• 2+ years of experience in creating release documentation
• 2+ years of experience in logging technologies (log4j configuration, Splunk)
• 2+ years of experience in resilient system architecture patterns (Microservices Architecture, Layered Architecture, Event-Driven Architecture)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site) : $201,400 - $229,900 for Lead Software Engineer

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI).

Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

• Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law;
• San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act;

and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at redacted or via email at RecruitingA redacted .

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to C redacted

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).