Focused QIO Service (FQS) Quality Advisor

Job Description

Job Description

Alliant Health Group is a family of companies that provides professional services supporting the effective administration of healthcare programs and funding to support healthcare improvement initiatives.

Alliant Health Solutions provides Federal and state government entities with the services, expertise and information systems necessary to increase the effectiveness, accessibility and value of health care.

Currently, Alliant Health Solutions, a "2024 Best Place to Work and Healthiest Employer", seeks a Focused QIO Service (FQS) Quality Advisor.

This role is contingent upon award of contract. In accordance with customer contractual requirements, the FQS Quality Advisor is a member of a professional multi-disciplinary team responsible for supporting successful quality improvement initiatives across the QIN-QIO region, influencing positive change within the health care community, and accomplishing the objectives of the QIN-QIO contract.

The FQS Quality Advisor is responsible for driving improvements at the local level across the healthcare provider community including hospitals, nursing homes, acute care hospitals, and physician practices to respond to emerging issues.

In this role, the ideal candidate will :

• Engage providers to improve health care quality at the local level in 15- or 30-day sprints in response to emerging issues as directed by CMS.
• Engage providers in quality improvement tasks based upon CMS or government-issued referrals.
• Engage and collaborate with healthcare systems, community leaders, and other personnel as applicable
• Lead, guide, and provide customer account management for the use of the quality improvement methodology, implementation science, healthcare facilitation, intervention effectiveness, behavioral science, and other Alliant-adopted strategies to understand, measure, and predict contract performance through timely and effective measures.
• Work closely with clinical subject matter experts and provider setting quality advisors, as required, to enhance project activity
• Follow standard operating procedures (SOPs) for all quality improvement activities, maintaining compliance with established timelines and project milestones
• Practice and promote rapid cycle improvement techniques in daily work
• Assess, track, monitor and enter timely data entry (within 24 hours) within designated Alliant Customer Relationship Management (CRM) or CMS system(s) to document technical assistance encounters and update contacts.
• Conduct onsite technical assistance to support quality improvement initiatives, providing guidance, and hands-on support to ensure successful implementation and outcomes.

Other Job Functions :

• Behaves in a customer-service oriented and positive manner with internal and external customers, at all levels of the organization.
• Ensure quality work and always improve work product and services.
• Adhere to department and company policies and procedures, and compliance programs.
• Other tasks, projects and duties as assigned.

Knowledge, skills and abilities required for this role include :

• Knowledge and experience with quality improvement methodology
• Ability to identify, collect and interpret data for quality improvement purposes
• Knowledge, skill, and ability to communicate in verbal and written formats, including the ability to conduct presentations and facilitate group meetings and discussions
• Proven ability and experience engaging and building meaningful connections with internal and external
• Ability to express ideas and convey information quickly and effectively in a verbal and written manner
• Ability to think creatively, analyze problems, and find innovative approaches to problem resolution
• Ability to handle multiple projects simultaneously
• Ability to work independently and work effectively in a team environment
• Ability to maintain confidential information
• Must be detail oriented and self-directed, able to maintain confidentiality of information, work well with individuals at all levels, and flexible with work assignments
• Computer literate with keyboarding skills and intermediate to advance level knowledge of Microsoft Office (including Word, PowerPoint, Excel, Outlook, Teams), Internet, and virtual meeting platforms such as Zoom
• Ability to travel as required by driving and / or going on airplane to home office, customer locations, or other required location to provide technical assistance, meetings etc.

Education, experience and training required and preferred for the position are below :

Required :

• Bachelor’s degree in public health, education, or other related discipline required; or equivalent work experience
• Minimum of five (5) years of quality improvement experience and working in long- term care or nursing home experience
• Training in project management and quality improvement
• Current physical residence in one the states mentioned in location requirements

Preferred :

Master's degree

Alliant offers work / life balance and great benefits including medical, dental life, disability, paid-time off, retirement with match and contribution, disability, employee assistance program, parental life, and more.

If interested, click the apply icon above to apply. Alliant Health Group ("the Company) is an Affirmative Action, Equal Opportunity Employer and Drug Free Workplace.

In compliance with the American's with Disability Act (ADA) and Amendments Act (ADAAA), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know.

Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternative method for you to apply.

Please contact 678-527-3000.