Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses.
We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other.
Ferguson is proud to provide best-in-class products, service and capabilities across the following industries : Commercial / Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce.
Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful.
You will build a career that you are proud of, at a company you can believe in.
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative.
If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!
Hours : Tuesday to Friday 8am-5pm and Saturday 8am-5pm
This is a commission eligible role. The estimated total compensation range is $50,000- $65,000annually.
Responsibilities :
- Assist customers on the showroom floor
- Strive to increase knowledge of entire product offering
- Support efforts of Outside Sales Associates
- Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer’s needs are being met.
- Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
- Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.
Requirements :
- 0-3 years of prior customer service experience preferred
- Knowledge of plumbing fixtures, lighting, and appliances preferred
- Results oriented, able to meet goals, build relationships, and enjoy a team environment
- Excellent communication for phone / in-person sales, time management and organizational skills
- Ambition to succeed and self-motivated
- General digital literacy
- Ability to multi-task
- Passion for customer service
- Ability to learn quickly
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates.
Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.
5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F / M / Disability / Vet / Sexual Orientation / Gender Identity.
Remote Customer Service Representative
Key Responsibilities:Answer inbound calls from customers regarding account inquiries and issuesResolve customer complaints and provide accurate information using available resourcesProcess transactions through web-based applications and maintain knowledge of company policiesRequired Qualifications:M...
Remote Customer Service Representative $45 per hour
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. In-Home Usage Testing is a quick, easy and fun way to make extra cash by tellin...
Customer Service Representative - Nutrition Services
The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable. As a Customer Services Representative you will assist providers in administering health care through telephone answering, appoint...
Customer Service Representative
Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Work with a team of Service and Office Professionals that deliver an amazing customer experience every day. The opportunity to wow customers with a best-in-class customer experience a...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service And Sales Support Representative
We are seeking passionate individuals to join us in providing top-notch coverage and exceptional service. Are you willing to work your tail off for a full year and hustle for a couple more? ➡ Are you willing to invest in yourself and your business? ➡ Are you able to work hard even when...
Customer Service Representative in Printing
Customer Service Representative in Printing. Customer Service Representative. Participate in training modules to enhance customer service skills, technical knowledge, and print expertise. Previous experience in a printing, finishing, or customer service position. ...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative
The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Norco is currently seeking an individual to fill our Medical Store Customer Service Representative position. Efficiently assess customer needs for product or services. Fit...
Customer Service Representative
A Successful FASTSIGNS Customer Service Representative Will:. Ideal Qualifications for FASTSIGNS Customer Service Representative:. Be the initial contact with current as well as prospective customers in our FASTSIGNS Center. Work with customers in numerous ways such as email, telephone, in-person an...