Call Center Manager
A company is looking for a Manager, Call Center to oversee customer service operations and ensure high levels of customer satisfaction.
Key Responsibilities : Direct workflow and analyze staffing needs to meet production goalsMonitor performance metrics and implement action plans for continuous improvementHandle escalated service issues and recommend process improvements for enhanced customer experienceRequired Qualifications : Bachelor's Degree with 2-4 years of related experience, or High School Diploma / GED with 4-6 years of related experienceExperience in managing customer service teams and operationsAbility to conduct performance appraisals and implement improvement plansProven track record in driving continuous improvement initiativesExperience in hiring and developing team members
Experienced HVAC Call Center Manager
The HVAC Call Center Manager is responsible for overseeing the daily operations of the call center at Anchor Heating and Air. This role involves managing a team of customer service representatives (CSRs), ensuring high levels of customer service, and optimizing call center procedures to support sale...
Program Manager - Call Center (Remote)
Reporting to the Senior Project Manager, this position will serve on the management team and as the key personnel on all contact center operations, compliance, and performance matters. Support the services provided by the agents, implement program improvement planning and implementation, and ensure ...
Experienced HVAC Call Center Manager
The HVAC Call Center Manager is responsible for overseeing the daily operations of the call center at Anchor Heating and Air. This role involves managing a team of customer service representatives (CSRs), ensuring high levels of customer service, and optimizing call center procedures to support sale...
Remote Call Center Customer Service Representative
D Aceto Services LLC is seeking enthusiastic individuals to join our team as Remote Call Center Customer Service Representatives. Join D Aceto Services LLC as a Remote Call Center Customer Service Representative and contribute to our commitment to delivering exceptional service. ...
Customer Service Representative - State Farm Agent Team Member
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agen...
Senior Manager, HR Operations
This role will provide oversight to all aspects of HR operations and ensures HR systems and technologies effectively support and further the HR strategy, among other duties. This role is responsible for defining a vision for HR Operations and shared services, building core processes, and overseeing ...
Call Center Representative
Answer customer calls and establish follows-up with sales appointments. ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Call Center Representative Agent Work At Home - Part Time Paid Panelists
No call center representative agent experience needed. Call Center Representative Agent Work At Home - Part Time Remote Paid Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote ...
UNIV - Research Nurse Administrator Manager - Hollings Cancer Center
The Hollings Cancer Center (HCC) Nurse Manager II is responsible for the provision of nursing education and mentorship to the non-nursing staff HCC Clinical Trials Office (CTO) and serves as a liaison to other clinical services and providers within HCC outpatient and inpatient clinics, the HCC infus...