Enterprise Customer Success Manager

VirtualVocations
North Las Vegas, Nevada, United States
Full-time

A company is looking for an Enterprise Customer Success Manager - EMEA.Key Responsibilities : Act as an advisor and consultant to customers, leading kickoff calls and defining deployment project plansCollaborate with technical teams to map customer objectives and ensure successful rolloutDrive product adoption and provide regular analysis and recommendations to maximize customer valueRequired Qualifications : 8+ years in an Account Management role for cybersecurity products / servicesConsulting background is highly preferredStrong grounding in project management, including onboarding and implementationDemonstrated track record of managing challenging customer situations successfullyAbility to manage large, complex projects while remaining calm under pressure

21 days ago
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