SALES & CUSTOMER SERVICE SPECIALIST

D1 Training Mansfield is seeking a part-time employee to join our dynamic team. Qualified candidates must be self-motivated, detail-oriented, and high energy individuals capable of multi-tasking.

The position reports directly to the General Manager and involves taking incoming calls, making outgoing calls, engaging prospects to schedule workouts and consultations, selling all D1 products and services, and interacting with members on a daily basis.

Company Overview

D1 Training Mansfield is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals.

At D1, our promise to our athletes is : You pick the goal, we help you get there and D1 Coaches are the catalysts for our fulfillment of that promise.

D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, in order to tailor them to each athlete.

They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals.

D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth.

• We live the D1 Core Values - Be a TEAM player, Have passion for OUR work, Find a way - Make a SMART play, Have D1 CHARACTER.
• We believe in building a culture of positivity, enthusiasm, and success.
• We motivate and inspire all to be their best and achieve their goals through training with world-class coaches.
• We are engaged in the community.

Summary of Expectations

Must be a high-energy individual who shows up consistently every single day and has a passion for fitness. Must be a self-starter who is willing to outwork other SALES and CUSTOMER SERVICE people in the market.

Must be curious and ask questions. Must genuinely care about prospects and feel comfortable leading them to make the right decision about their health and wellness.

Must not be afraid to pick up the phone and make phone calls all day to fresh leads who have not yet been to the D1 facility.

Must be comfortable closing deals and collecting payment information. Must have conviction and belief in the services he / she is selling to the prospect.

Must be a coachable person who is ready to show up at their best week in and week out. Must be a closer. Must be relentless.

Responsibilities include :

• Making / taking phone calls daily to leads with an emphasis on speed to contact.
• Nurturing and managing leads through the sales process.
• Prescribing and selling the right member service(s) based on the prospect's / member's needs / goals.
• Making sure all prospect / member notes and contacts are logged and managed correctly.
• Setting appointments and managing calendars.

Benefits / Perks

• Continuing education through company-sanctioned events.
• Free membership in a state-of-the-art facility.

Qualifications

• Must be a high-energy individual.
• Must be sales savvy.
• Must have elite customer service experience, ideally in the fitness industry.
21 hours ago