Manager Social Work

Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design.

As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do.

Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

General Summary :

Collaborates with Director / Sr. Director within designated area of responsibility to facilitate, coordinate and clinically supervise staff functions within the medical social work team and the social work training program.

As part of the Family Services leadership team, manages patient care operations and ensures the delivery of excellent patient care.

Works with leadership team to create a work environment that engages staff in the attainment of department and organizational goals and vision.

Actively supports continuous improvement in safety, quality, and customer service, through behavior modeling and by provision of work environment conducive to attaining these goals.

Essential Job Functions :

• Works with the department leadership team, managing daily operations to ensure the highest quality care, patient satisfaction, regulatory compliance and patient safety.
• Performs routine case reviews to identify trends in service delivery and opportunities to facilitate service recovery.
• Develops, implements, and monitors the effectiveness of operational processes and procedures.
• Leads process improvement initiatives to ensure high quality outcomes.
• Ensures effective scheduling and staffing of staff.
• Oversees payroll / time reporting process ensuring proper pay for staff, compliance with policies, and approval of overtime and incentive programs.
• Serves as a clinical and operational resource and role model to staff.
• Serves as a resource person, clinical expert and role model. Meets regularly with direct reports to provide other staff functions appropriate to the position.
• Coordinates orientation schedule and activities for onboarding of newly hired medical social workers and trainees.
• Creates a work environment that attracts, retains, and engages the highest quality staff.
• Works to develop staff through coaching, mentoring and team building.
• Ensures high standards of performance by proactively addressing performance issues.
• Maintains employee human resource file for direct reports.
• Assist director in monitoring volumes, budgeting, patient charges and variance reporting.
• Coordinates the social work training program for the Division of Family Services.
• Serves as leader and guide to manage complex projects within department and organization.
• Facilitates timely communication within department, between departments, and up / down the Lurie Children's leadership structure.
• Pursues professional development opportunities and networks to enhance own professional knowledge and development.
• Performs job functions adhering to service principles with customer service focus.
• The authority to hire, separate, promote, demote, write and administer performance evaluations.
• Other job functions as assigned.

Essential Job Functions - Clinical :

• Participates in rounds, treatment meetings, patient care conferences, staffing, multidisciplinary case conferences, etc.
• Maintains clinical documentation in a thorough and timely manner adhering to Hospital and departmental standards.
• Other job functions as assigned.

Knowledge, Skills and Abilities :

• Education : Master's degree in social work from a university approved by the council for social work education.
• Job Related Experience : Experience with clinical supervision and project management required. Minimum requirement of five years of social work experience.
• Management Experience : Management experience in a social work or health care setting preferred.
• Skills / Knowledge : Ability to coordinate, integrate complex processes and relationships in a high-profile role.
• Licensure : LCSW required.
• Physical Demands : Stamina and energy to maintain direct patient contact on a regular basis.

Education : Master's Degree : Social Work (Required)

Benefit Statement :

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes :

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
• 403(b) with a 5% employer match
• Various voluntary benefits :

At Lurie Children's we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints.

Lurie Children's and its affiliates are equal employment opportunity employers.

Support email : [email protected]

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