Responsibilities
- Provide ongoing technical support and planning for current and future clients.
- Perform day-to-day system administration of servers and networks.
- Manage and support Microsoft , Azure, Exchange, Windows Server, Remote Desktop Services, and Active Directory environments.
- Oversee virtualization technologies (VMWare, Hyper-V).
- Administer storage area networks and ensure data integrity and availability.
- Work with customers on-site in the Southeast Wisconsin area, involving light travel.
- Demonstrate excellent organizational skills, multitasking abilities, and attention to detail.
- Provide outstanding communication, follow-ups, and presentation skills.
- Stay current on best practices, emerging trends, and relevant technologies.
Required Skills :
- Minimum of 7+ years of high-level systems / server support experience.
- Proficiency in Microsoft , Azure, Exchange, Windows Server, Remote Desktop Services, and Active Directory.
- Experience with virtualization technologies (VMWare, Hyper-V).
- Competence in storage area networks and system administration.
- Ability to work with customers on-site and provide IT support in the Southeast Wisconsin area.
- Strong organizational skills with the ability to handle multiple projects and clients.
- High level of detail orientation and project task management.
- Self-motivated and independent with a strong desire to learn and stay updated on industry trends.
- Excellent communication, follow-up, and presentation skills.
Desired Skills :
- Advanced troubleshooting, diagnostic, and problem-solving capabilities.
- Proven experience creating and maintaining detailed system and project documentation.
- Familiarity with industry-standard backup solutions (Veeam or Datto).
- Knowledge of VDI solutions (Microsoft, Citrix, VMWare).
- Understanding of current cybersecurity concepts and awareness.
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