Assistant General Manager - Glen Mills

Hand & Stone - FGG Spas
Glen Mills, PA, US
$35K-$44K a year
Full-time

Job Description

Job Description

Benefits :
  • 401(k)
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Hand & Stone Massage and Facial Spa Glen Mills located at 301 Byers Dr Suite 5, Glen Mills, PA 19342 is searching for a rock star Assistant Spa Manager! Our ideal candidate has 13 years of leadership experience, is a responsible, driven individual and has a passion for driving performance amongst their team.

    We are looking for someone interested in a long-term role with tremendous opportunity for professional growth. Prior spa industry experience or membership-driven sales experience is a plus, but not a requirement for consideration.

    Our goal is to provide our valued members and guests with a world-class experience, and our Assistant Managers are a critical link to create a world-class client experience.

    Working hand in hand with the General Manager, our Assistant Managers set the tone for the spa, coach and train the front desk and sales team to excellence, drive membership and gift card sales performance, and grow the business.

    Benefits GALORE!

    • Medical, Dental, Vision, Life, and Supplemental Insurance with a generous employer contribution
    • 401K plan with a 5% company match!
    • Paid Time Off
    • Competitive compensation structure including commission and performance based bonuses
    • Professional and safe working environment
    • Employee retail and service discounts
    • Opportunity for professional growth
    • AND MORE!

    As the Assistant Manager, you will

    • Provide excellent customer service and experiences to all guests and members
    • Maintain personal sales performance, meeting or exceeding expectations
    • Oversee and manage daily operations of the front desk
    • Assist General Manager in managing sales performance by driving key metrics
    • Assist in the recruiting, hiring, onboarding, and training process
    • Train, monitor, and coach performance
    • Membership education and sales - including sales goals and incentives
    • Passionately promote products and services
    • Administrative duties in conjunction with the General Manager including reporting, cash handling, etc.

    Role Requirements

    • Passion for communicating with people and providing excellent service
    • Capability to work flexible hours including nights, weekends and some holidays
    • Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business-related activities
    • Excellent verbal and written communication skills
    • A fast learner, with a positive attitude
    • Comfortable in a fast-paced, high-volume environment.
    • Computer proficiency; knowledge of retail / appointment booking computer systems is a plus
    • A strong team player with the ability to work independently under minimal supervision
    • Exceptional organizational skills, including attention to detail and multitasking
    • Critical thinking skills, including customer conflict resolution

    Compensation Package : We offer a competitive compensation package designed to reward your contributions and drive your success-

    • Base Salary : Enjoy a base hourly rate ranging from $16-$18, tailored to reflect your experience and skills.
    • Bonus : You'll have the opportunity to earn monthly performance bonuses, with the average bonus ranging from $300 to $400 per month, based on individual and team achievements.
    • Commission : Benefit from our uncapped commission structure, providing substantial earning potential based on your sales performance.

    Our top performers typically earn an additional $1-$2 per hour in commission.

    Total Average Earnings : With our competitive base rate, lucrative bonuses, and uncapped commission structure, our Assistant Managers typically earn an average total annual compensation ranging from $35,000 to $44,000, depending on individual performance.

    About FGG Spa, LLC

    FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 58 locations across 8 states.

    We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation.

    We are in the people business, and our people come first!

    We cant wait to meet you!

    30+ days ago
    Related jobs
    Promoted
    Onix Hospitality
    West Chester, Pennsylvania

    The brand-new Hotel Indigo is hiring an Assistant General Manager!. Assist General Manager in wage scale surveys and ensure employee wages are followed by the company and industry salary guidelines. Monitor maintenance progress and furniture, furnishings, and equipment conditions and provide status ...

    Promoted
    Onix Group
    West Chester, Pennsylvania

    The Assistant General Manager is a confident, proactive and quick decision-maker who helps to support and motivate all team members on a daily basis to achieve company goals, exceed expectations, and provide the best in hospitality and service. General Manager as a part of the management team in ove...

    Gecko Hospitality
    Glen Mills, Pennsylvania

    Restaurant Assistant General Manager. With an eye on opening more stores, we are seeking a talented Restaurant Assistant General Manager wanting to take the next step in their careers. Title of Position: Restaurant Assistant General Manager. The Restaurant Manager will work side by side the General ...

    Cadia Healthcare
    West Chester, Pennsylvania

    The Assistant General Manager is a confident, proactive and quick decision-maker who helps to support and motivate all team members on a daily basis to achieve company goals, exceed expectations, and provide the best in hospitality and service. General Manager as a part of the management team in ove...

    P.F. Chang's
    Pennsylvania, US

    Hiring immediately for our salaried full-time Restaurant Assistant General Manager or Restaurant Assistant Operating Partner. ...

    Chipotle Mexican Grill
    West Chester, Pennsylvania

    Food served fast does not have to be a typical fast-food experience.Chipotle has always done things differently, both in and out of our restaurants.We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food.We hope you will ...

    Delight OR Management, LLC
    W. Leechburg, PA, US

    As the Assistant General Manager, you will report directly to the Wendy's General Manager. The Assistant General Manager is responsible for keeping our restaurant exceptionally clean and well-run. The Assistant General Manager must have experience in business management, and people motivation, and m...

    CNH Group, a Crumbl Cookies Franchisee
    Exton, Pennsylvania

    You will participate in meetings, take on tasks in support of the General Manager, and be supported in learning new things, and encouraged to advance your career with us. Assist General Manager with staff scheduling . Following at 60-day training period on all-things-Crumbl, this role will be the pr...

    Wendy's
    3413 HORIZON BLVD TREVOSE, PA 19053

    Asleaders and role models, our managers set the tone for the fun, familyenvironment in our restaurants. Restaurant Managers provide the direction, training, and expertise required to ensure that customer expectations are exceeded and that each shift that they oversee achieves its business goals. ...

    Giorgio Armani
    King of Prussia, Pennsylvania

    Assistant General Manager | A|X King of Prussia | Full-Time. As an Assistant General Manager, you will also provide input on. You will work with the General Manager to. As a key support for the General Manager, you will also be responsible for the. ...