A company is looking for a Federal Customer Success Manager.Key Responsibilities : Act as the client advocate and product specialist for assigned customersDevelop and implement scalable methods for communicating best practices to customersEnsure positive customer experiences by proactively managing and growing customer relationshipsRequired Qualifications : 4+ years of experience in a similar role in Customer Success, Helpdesk Management, or related fieldsKnowledge of privilege access management and cybersecurity best practicesExperience working with Public Sector accountsComfortable interfacing directly with complex clients at the director levelCompetency with Salesforce and Customer Success Management platforms
Strategic Customer Success Manager
Partner cross-functionally with support, professional services, and sales and marketing departments to create customer success that drives positive customer satisfaction and account growth. Ensure customer satisfaction: addressing technical demands and acting as sales liaison, and including partners...
Customer Success Manager Bilingual Thai
A company is looking for a Customer Success Manager - Bilingual Thai, Online Ordering. ...
Mid Market Customer Success Manager
As a Customer Success Manager (CSM), you will drive revenue growth and maximize customer lifetime value. Success Planning: Hold regular calls with customers to help them strategize best how to use the product(s) to achieve their goals, answer questions relating to the product and keep customers info...
Customer Success Enablement Manager
A company is looking for a Customer Success Enablement Manager. ...
Mid-Market Customer Success Manager
At Envoy, we believe in delivering exceptional customer experiences, and as a Mid-Market Customer Success Manager, you will play a pivotal role in ensuring our valued customers achieve their desired outcomes. Your unwavering customer focus and passion for excellence will drive you to build strong re...
Senior Technical Customer Success Manager
A company is looking for a Senior Technical Customer Success Manager. ...
Enterprise Customer Success Manager
Demonstrate an intimate and aligned understanding of the customer - their business, opportunities, challenges, objectives, and overall data maturity Prepare and lead strategic meetings with executive leadership that advance customer maturity and adoption and drive actionable and measurable outcomes...
Customer Success Manager (Onsite)
Build strong relationships with the Management Company Executives, Administrators, and Community Association Managers of our most high-profile customers. Proactively address potential at-risk customers by identifying them, developing a "recovery" plan, and implementing resolutions to turnaround the ...
Principal Customer Success Manager
Customer Success Managers (CSMs) at Klaviyo are a critical part of the success of our customers. Create prescriptive and customized customer success plans based on customer's goals & challenges, holding customers accountable to driving action, and reporting impact to all levels within the custom...
Customer Success Manager, SMB
As a Customer Success Manager, SMB, you’ll be a trusted advisor to your assigned customers to increase the value our solution delivers to their organization. Dialpad’s Customer Success team plays an essential role in assisting our customers through their entire Dialpad journey—from start to finish. ...