Hire Up Staffing and Healthcare has partnered with a medical giant to identify an experienced Senior Human Resources Specialist with call center or clerical experience, preferably in a healthcare setting, in the Houston area.
Pay : $19 / hr. - $20 / hr.
Schedule : Mon-Fri, 8am-5pm
Job Responsibilities
Call Center Functions :
- Manage and resolve inquiries from employees and retirees.
- Maintain detailed records of all interactions.
- Respond to myHR email queries promptly.
- Demonstrate strong oral and written communication skills.
- Complete assigned projects within specified deadlines.
- Assist employees with HR-related questions and processes.
- Coordinate training course registrations and inquiries.
- Support Employee Service Awards and Performance Reward Cards.
- Handle basic HR Generalist inquiries.
Front Reception Desk :
- Greet and assist visitors to HR.
- Answer HR phones and direct calls accordingly.
- Validate parking for onboarding candidates and other guests.
- Conduct contingent worker vetting.
Badge Room Operations :
- Create ID badges for employees and contingent workers.
- Manage badge requests through PeopleSoft and Outlook.
Additional Requirements :
- Perform duties primarily seated at a desk using office equipment.
- Occasionally lift or move items under 20 pounds.
- Interact professionally with management, employees, and the public.
- Maintain a business professional appearance and wear identification.
Education :
- High school diploma or equivalent.
- Preferred : Bachelor’s degree in Human Resources or Business, or relevant certification.
Experience :
- Required : 4 years of call center or administrative experience; college may substitute for experience.
- Preferred : 2 years of HR or call center experience.
- Familiarity with customer service principles and call center operations is advantageous.
- Bilingual proficiency is a plus.
If you are interested in the Senior Human Resources Specialist position, please submit your resume online at hireupss.com and reach out to one of our Recruiting Managers at asap!
INDHP HUH
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