Search jobs > Carrollton, TX > Retention specialist

Senior Customer Retention Specialist

VirtualVocations
Carrollton, Texas, United States
Full-time

A company is looking for a Senior Customer Retention Specialist to work remotely.Key Responsibilities : Conduct and manage inbound phone calls to support current customersDeflect cancellation requests and address complaints to increase satisfaction and secure renewalsAssess client needs, make recommendations, and build strong relations with students and familiesRequired Qualifications : 3+ years experience in high-level customer escalationsHigh empathy and emotional intelligenceConflict management skills and ability to remain calm in stressful situationsAbility to work independently and multitaskNetwork requirements : High-speed Internet access via wired ethernet connection

14 days ago
Related jobs
Promoted
VirtualVocations
Carrollton, Texas

A company is looking for a Senior Customer Retention Manager for a remote full-time sales position in the Philippines. ...

Promoted
Texas Woman's University
Corinth, Texas

The Senior Academic Advisor and Retention Specialist (SAARS) will provide academic advising and retention support to special populations of undergraduate students. Senior Academic Advisor & Retention Specialist. This position will be one of six members of a team that will promote student persistence...

Promoted
VirtualVocations
Carrollton, Texas

A company is looking for a Customer Retention Specialist. ...

Analog Devices
Tollway, Dallas, TX, US

As a member of the Sales organization, the Customer Account Specialist works closely with ADI Account Managers on our most strategic accounts to proactively manage assigned customer's demand stream with ADI. The Customer Account Specialist interfaces directly with assigned customers, including face ...

Promoted
VirtualVocations
Carrollton, Texas

A company is looking for a Senior Customer Education Specialist. ...

Feyer&Associates
TX, US
Remote

As a Customer Retention Specialist, you will be responsible for ensuring exceptional customer satisfaction and fostering long-term relationships with our clientele. Join our team of Customer Retention Specialists and contribute to creating lasting and memorable experiences for our valued customers w...

Promoted
PrideStaff
Addison, Texas

Fast-growing national insurance agency seeks Bilingual Receptionist to join their headquarters team in Addison!. The Receptionist will be the face of the company over the phone, needs to have strong phone etiquette, convey a positive attitude, and route calls properly. Prefer 1 year of experience as...

Promoted
CornerStone Staffing
Irving, Texas

Healthcare Customer Service Rep. Healthcare Customer Service / Call Center exp. An ideal candidate has strong data entry, attention to detail, and customer support skills. ...

Promoted
Platinum Supplemental Insurance
Dallas, Texas

If you’re exploring sales careers, you already know sales is the way to get ahead. Have you ever noticed that the most successful sales people receive superior support from the companies they work with? A robust company like Platinum handles objectives like marketing, recruiting, customer service, a...

Promoted
Konica Minolta Business Solutions
Dallas, Texas

As a Senior Technology Sales Representative, you will have the opportunity to assess your clients needs and develop state of the art solutions by building relationships as a trusted advisor. If you are a growth minded sales professional who is influential, results-driven and goes above and beyond fo...