Logistics Coordinator - Part Time to Full Time

Job Description

Job Description

The logistics coordinator plans and coordinates all aspects of the company’s transportation operations. With successful performance, the candidate will convert to full-time salary within 90 days, and qualify for benefits including healthcare.

Responsibilities include :

• Operational workflow :
• Working individually and collaboratively, load and capacity planning, scheduling, execution, and monitoring.
• Coordinate the entire load cycle, including equipment management, and meeting revenue, cost, productivity, accuracy, and timeliness targets.
• Provide coverage as needed for after-hours and emergency support.
• Communication and problem solving :
• Communicate internally and externally, at a high level of professionalism and service, via email, phone, chat, and text.
• Resolve arising problems or complaints.
• Customer interaction :
• Receive and enter orders and coordinate with customers on all aspects of the load process and company performance; respond proactively to customer concerns or complaints.
• Track charges and invoice customers.
• Provide rate quotes for prospective customers.
• Driver interaction :
• Assign drivers to loads and provide support throughout the load process.
• Track driver pay and process settlements.
• Assist with route planning.
• Coach for compliance to industry regulations.
• Vendor interaction :
• Coordinate and negotiate with vendors.
• Asset coordination :
• Ensure trucks are adequately maintained and serviced.
• Monitor and coordinate repair schedules and audit invoices.
• Reporting :
• Track metrics (delivery times, costs, efficiency, etc.) and analyze data to assess driver and company performance.
• Suggest and implement improvements.
• Record keeping :
• Maintain accurate records, reports, and documentation.
• Track all metrics including quantity, delivery times, costs, and efficiency.
• File reports as needed.
• Compliance :
• Ensure that operations comply with laws, regulations, and requirements, including FMCSA / USDOT safety and compliance for motor carriers.
• Other projects, tasks, and reports as needed.

Requirements

• Experience :
• One year of verifiable experience in transportation. Preference given to candidates with trucking dispatch experience.
• One year of verifiable experience in a customer-facing role.
• Knowledge base :
• Familiarity with USDOT and FMCSA regulations and standards.
• Preferred candidates will have knowledge of dispatch workflows and best practice.
• Soft skills :
• High level of professionalism, including verbal and written communication skills.
• Strong organization, prioritizing, and problem-solving skills.
• Abilities :
• Strong computer skills, including Microsoft Office and Google Drive / Docs.
• Ability to work independently to handle multiple priorities simultaneously.

Work Environment and Benefits

• Environment :
• Fast-paced, team-oriented environment.
• Clean office space in the heart of downtown Dallas.
• Parking paid by company.
• Hybrid / remote schedule up to three days per week after 90 days.
• Work schedule :
• Monday through Friday.
• Rotating weekend and after-hours on-call status required.
• After 90 days, option to work hybrid / remotely up to three days per week.
• Benefits :
• Benefits become available after conversion to full-time status.

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