Catering Administrative Assistant

Job Description

Job Description

J oin the movement! Erewhon market is trailblazing in the health and wellness industry, and we’re rapidly expanding! Our culture comes from unstoppable leaders, inspiring staff, and the best food and wellness products on the planet.

10+ locations and growing.

What we offer :

• $23 - $25 / hour (based on experience)
• 50% off organic meals daily
• 20% off in-store purchases
• Bonuses and sales rewards (for some departments)
• HUGE opportunities for career growth
• 401k with 4% match, Paid Vacation, Health Benefits and much more

What You Will Do :

Administrative Support :

• Manage incoming calls, emails, and inquiries related to catering orders.
• Assist in scheduling meetings, conduct active new business outreach, and general
• Maintain and update catering order database and client contact information.
• Prepare invoices, quotes, and other documents related to catering services.

Customer Service :

• Provide exceptional customer service to clients, ensuring prompt responses to inquiries and concerns. Conduct active follow ups to services.
• Coordinate closely with clients to understand their needs, preferences, and dietary restrictions.
• Communicate effectively with team & staff to ensure client specifications are met.

Menu Knowledge

• Be familiar with offerings.
• Proficient in general food service operations.
• Have a passion for food and quality.

Order Management :

• Coordinate catering orders from initial inquiry to execution.
• Manage details on all orders and order accuracy.
• Confirm final order details with clients and follow up post order.

What You Will Bring :

• Must have experience in catering.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Outgoing, friendly, confident.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook) and catering software.
• Knowledge of organic food principles and sustainability practices preferred
• High school diploma or equivalent required;
• Experience with catering software or CRM systems is advantageous.
• Knowledge of canva or designed based software is advantageous.

Erewhon has many opportunities for career development and growth as we expand across Southern California with ten current stores ( Beverly Hills, Calabasas, Culver City, Grove (Fairfax), Pasadena, Pacific Palisades, Santa Monica, Silver Lake, Studio City, and Venice).

CateringDC

Erewhon Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.

To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

By applying, you agree to Erewhon's Notice of Collection policy and all its terms and conditions : https : / / www.erewhonmarket.

com / notice at collection applicant /