Senior/Lead Data & Platform Support Engineer - Oracle Experience Required

Company

Federal Reserve Bank of AtlantaFederal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH® (Automated Clearing House), Check Services, and the FedNow® Service.

In 2020, we undertook a strategic effort to transform FRFS from a product and support office framework to a national, enterprise-focused organization.

The enterprise structure integrated the prior retail, wholesale, cash, and customer relations product and support offices into a new organization, which was further joined by the FedNow team in early 2024.

Our North Star strategy, with the new structure, is to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States.

Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career growth opportunities for FRFS staff.

We are seeking technical leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission.

Our technical leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation.

To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our technical leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

We value the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve.

Job Summary :

You will help administer and support Oracle Analytics Server (OAS) and Oracle databases in the development and operations support areas.

Collaborate independently with initiative and project owners to provide expert advice and support to enhance business outcomes.

You will report to the Application Delivery Services Director in the FRFS.

Responsibilities :

• Perform research activities with a focus on complex business systems, automated systems development, infrastructure, enterprise information systems, and project enhancements with Bank and System-wide impact.
• Identify and analyze operational impacts of new projects, services, infrastructure, enterprise information systems, and automated systems.

Address moderately complex customer issues.

• Support the organization with proposals for business system changes. Provide input to the development and implementation of standards, procedures, and safeguards.
• Work with management and staff across customer and service provider areas to define business and technical requirements for enterprise information systems.

Communicate complex technical topics to non-technical audiences.

• Collaborate and communicate with team members to perform work, resolve issues, update statuses, and analyze and report on alternative design solutions.
• Provides technical expertise to the development of solutions for such items as DBMS tools and utilities usage, database administration, backup and recovery, database performance tuning and monitoring.
• Ability to influence development organizations to comply with database best practices and standards.
• Lead the support and enhancements of Oracle databases in a highly available architecture.
• Create and run PL / SQL program units such as procedures, functions, and packages.
• Generate physical Data Definition Language (DDL) changes.
• Assist with database platform patching, contingency events, and deployments.
• Ensures adherence to data management / data governance regulations and policies.
• Travel required up to 15% of the time.
• Participates in data support on-call rotation
• Perform other responsibilities as assigned.

Qualifications :

• 6+ years supporting, designing, and engineering highly complex data technology solutions across multiple diverse platforms requiring high performing, high volume transaction processing.
• Oracle RDBMS and PL / SQL scripting experience required.
• Unix, Linux, and / or AIX experience required
• Java, Python, or other programming languages knowledge / experience
• AWS cloud experience / training
• Strong database knowledge, i.e., RDBMS Oracle / PLSQL, OBIEE / OAS, ODS, Warehouse, AWS Cloud
• Oracle Analytics Server (OAS) and / or Oracle Business Intelligence Enterprise Edition (OBIEE) experience
• AWS Cloud training and / or experience
• Experience using ServiceNow and Jira
• Experience working in Agile teams
• Ability to independently provide summary and recommendations on operational data
• Knowledge and understanding of data organizing or structuring complex data across varied data sources
• Knowledge and understanding of data requirements management, modeling, and analysis
• Knowledge of data modeling principles

Our total rewards program offers benefits that are the best fit for you at every stage of your career :

• Comprehensive healthcare options (Medical, Dental, and Vision)
• 401K match, and a fully funded pension plan
• Paid vacation and holidays; flexible work environment
• Generously subsidized public transportation
• Annual tuition reimbursement
• Professional development programs, training and conferences
• And more

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.

g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Job Category

Work Shift

First (United States of America)