Customer service / Lease Agent
Job Description
- Process Motor / Fleet finance operations, in-life servicing, post termination activities within the agreed timelines & accuracy
- Understanding of Auto Fleet leasing / financing, Motor Dealer financing functions
- Proficient in documents QA checks for documents, quotes, customer identification, invoice checking
- Subject-matter experience in billing, termination & auction with regards to dealers & intermediaries
- Proficient in dealing with Auto Finance applications
- Have worked in the process which has v. tight turnaround time
- Tracking of the transactions assigned and completion on time.
- Preparation of various MIS
- Daily Reporting of the activities / transactions processed
- Coordinating with dealers swiftly to close missing information and adherence to turnaround time
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