EDUCATION TRAINING SPECIALIST I - EPIC

The position is a remote opportunity, seeking candidates who reside in the Greater Northeast OH areaJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare.

Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As an Education Training Specialist I, you will deliver select training to caregivers while creating and maintaining a positive and professional learning environment.

This position sets the standards and expectations through example in their conduct, work ethic, integrity and character while motivating trainees through effective training methodologies in large groups, small groups and individual classroom dynamics.

This team delivers quality Epic training to clinical caregivers, ensuring safe patient care through proper documentation in Epic.

The ideal future caregiver is someone who : Has classroom and / or virtual training experience. Has knowledge of Epic Clinical modules.

Has knowledge and / or experience related to curriculum development, including digital content development. The Epic Clinical Training team is very driven and fun with great collaboration and support.

This team offers a clinical ladder giving caregivers the opportunity to advance from an Education Training Specialist I to an Education Training Specialist II and eventually a Senior Education Training Specialist.

While this is a remote position, you may be required to be on-site during training and to support newly acquired sites to deliver training.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you.

Here, you'll find that we offer : resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future.

When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Job Responsibilities : Delivers select training to caregivers.Creates and maintains a positive and professional learning environment.

Sets the standards and expectations through example in his / her conduct, work ethic, integrity and character.Able to motivate trainees through effective training methodologies in large group, small group and individual classroom dynamics.

Utilizes a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs.

Monitors, measures and communicates effectiveness of training programs.Documents training outcomes and reports issues.Assesses trainees' abilities, skills and learning outcomes.

Analyzes post training survey data in order to improve training effectiveness.Conducts end-user Epic training in support of enterprise initiatives.

Provides post-training support to expedite learning transfer to work site.Conducts post-training monitoring to ensure learning transfer has occurred.

Provides on-site go-live support.Provides on-site training to fit clients' needs.Modifies training to meet clients' needs.

Administers competency and performance based assessments.Addresses the Epic User Hotline and HEAT tickets, provides and tracks resolution.

Provides training on, and according to, Standard Operating Procedures and JCAHO standards.Maintains compliance and HIPAA standards.

Conducts train-the-trainer.Other duties as assigned.Education : Associate's Degree in Education, Health Service Administration or related field required.

Two years of training experience may substitute the Associate's degree requirement.Certifications : Certified Professional in Learning and Performance (CPLP) preferredCertification / proficiency in one or more Epic applications preferredComplexity of Work : Strong organizational, verbal and written communication, and problem-solving skills required.

Ability to speak effectively in front of large audiences.Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

Ability to handle stress and difficult situations in a fast-paced environment.Must be flexible, adaptable and able to handle change.

Ability to work a flexible schedule, including weekends and evenings, to accommodate customer needs.Ability to travel to various Cleveland Clinic facilities and locations within Ohio, Nevada, Florida and other locations as applicable.

Requires time management and teamwork skills.Knowledge of Microsoft products : Excel, PowerPoint and Word applications preferred.

Good computer aptitude required.Work Experience : One year of training / teaching experienced required.One year health care and / or health insurance experience preferred.

Previous experience working with adult learners preferred.Preferred work experience : Strong EPIC or EMR knowledge1-2 years Training Experience and Curriculum DevelopmentExperience with Training software, Camtasia or CaptivateDigital Training ExperiencePhysical Requirements : Ability to perform work in a stationary position for extended periodsAbility to operate a computer and other office equipmentAbility to communicate and exchange accurate information and present trainingsIn some locations, ability to move up to 25 pounds of training materialsPersonal Protective Equipment : Follows standard precautions using personal protective equipment.

Pay RangeMinimum hourly : $22.85Maximum hourly : $34.85The pay range displayed on this job posting reflects the anticipated range for new hires.

While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary.

A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education.

This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare / dental / vision and retirement.