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Data Operations Analyst
Data Operations AnalystHarnham • San Carlos, CA, United States
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Data Operations Analyst

Data Operations Analyst

Harnham • San Carlos, CA, United States
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Title : Data Operations Analyst

Location : San Carlos, CA - Onsite 5 days a week

Salary Range : $150,000 – $160,000

Role Overview

Seeking a detail-oriented Data Operations Analyst to manage key performance metrics, build and maintain dashboards, and deliver data-driven insights for both internal and client-facing purposes. This role is responsible for tracking and communicating operational data, monitoring trends, and supporting ongoing excellence in analytics and reporting.

Core Responsibilities

  • Build, refine, and maintain dashboards and queries to track critical KPIs and operational performance.
  • Monitor data streams for anomalies, unexpected trends, or technical issues, and collaborate with engineering to resolve problems.
  • Parse and analyze data to provide actionable insights in clear, well-structured reports and presentations.
  • Drive ongoing internal reporting and deliver polished customer-facing presentations, including monthly city performance reports.
  • Respond to ad-hoc data requests from Sales and Customer teams (e.g., creation of charts, slides, or detailed analyses).
  • Take ownership of product data assets, ensuring information is effectively leveraged by various teams.
  • Identify process improvements related to metrics collection, reporting quality, and dashboard automation.

Requirements

  • Demonstrated fluency in SQL and experience querying relational databases.
  • Proven track record creating and managing dashboards in BI platforms (Metabase or similar).
  • Strong analytical mindset with an eye for detail; capable of identifying trends, outliers, and operational risks.
  • Experience tracking, interpreting, and communicating performance metrics to internal or external stakeholders.
  • Hands-on comfort with data parsing, KPI tracking, and metric-driven decision making.
  • Confident presenter, experienced in developing and delivering slides and reports to customers or executives.
  • Capable financial or data analysis skills; able to synthesize numbers into meaningful business narratives.
  • Experience with computer vision data or workflows is a significant plus.
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    Data Analyst • San Carlos, CA, United States