Search jobs > Bakersfield, CA > Technical support engineer

Technical Support Engineer Tier 3

VirtualVocations
Bakersfield, California, United States
Full-time

A company is looking for a Technical Support Engineer, Tier 3.Key Responsibilities : Research, troubleshoot, and investigate technical issues reported by support groupCollaborate with R&D and Product Management for issue resolutions and feature implementationCoordinate with support teams to prioritize issues and oversee end-to-end resolutionRequired Qualifications : 5+ years of experience in B2B customer service / supportUnderstanding of technical escalation processes and SLA timeframesExperience in web application troubleshooting and Salesforce AdministrationKnowledge of SQL scripting and hands-on experience with APIsDevelopment background or Computer Science degree

6 days ago
Related jobs
Promoted
Belden Inc.
Bakersfield, California

As a Technical Support Engineer, you will be responsible for ensuring the successful installation of Belden and ProSoft Technology products in a customer application. As a Technical Support Engineer, you are the primary contact with the end user and responsible for bringing the customer's thoughts a...

Promoted
VirtualVocations
Bakersfield, California

A company is looking for a Technical Support Engineer specializing in APM & Java in remote PST/MST time zones. ...

Promoted
Midea Group
CA, United States

Communicate with customers for daily technical inquiries and provide the solution. Responsible for refining the selling points of planned products in various regions, and supporting the launch of new products through production, research, and sales. Bachelor’s Degree, preferably in Mechanical Engine...

Promoted
VirtualVocations
Bakersfield, California

...

Promoted
Hollbridge
CA, United States

Customer site installation and support. ...

Promoted
VirtualVocations
Bakersfield, California

A company is looking for a Technical Support Engineer for Soluna Cloud. ...

Promoted
TEKsystems
Bakersfield, California

Skills:Active directory, M365, Technical supportTop Skills Details:Active directory,M365,Technical supportAdditional Skills & Qualifications:This is the final tier of support at Kern County. Distinguishing Characteristics: The Technical Support Engineer II is the lead position of the technical suppo...

NetApp
CA

Technical Support, Technical Support Engineer, Linux, Unix, Computer Science, Technology, Engineering. Provide Tier II technical support to enterprise clients, Resellers and Third-party support providers on complex and escalated scenarios. Title: Technical Support Engineer. Technical Support Enginee...

Evertz
Remote, CA
Remote

Act as an expert level technical advisor or specialist on highly complex initiatives. Providing remote support for Evertz customers. College diploma in computer, engineering, networking or similar fields. ...

Bentley Systems
Remote, CA, US
Remote

The Technical Support Engineer is primarily responsible for providing technical support for Bentley’s Structural Engineering software, RAM Concept, RAM Structural System, RAM Elements, and RAM Connection. Provide technical support to users through Web, Phone & Email on RAM products like RAM Conc...