Field Auto Physical Damage Appraiser Royal Oak, MI

The Auto Club Group
Dearborn, MI, United States
$63.8K-$80K a year
Full-time
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It's a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type : Full time

Full time

Exempt / Non Exempt :

Salary

Job Description : Job Description

Job Description

This position pays a $2500 sign on bonus.

W ill earn a competitive salary of $63,814- $80,000 annually with annual bonus potential based on performance.

This position is currently able to work remotely from a home office location for day-to-day operations, "TRAVELING TO FIELD LOCATIONS AS NECESSARY TO COMPLETE JOB RESPONSIBILITIES", unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership.

This is subject to change based on amendments and / or modifications to the ACG Flex Work policy.

What you will do :

The Auto Club Group is seeking an experienced home-based Field Auto Physical Damage Appraiser for our claims business line.

Field Auto Physical Damage Appraisers are responsible for delivering world class customer service through in-person appointments to assess cause of damage, inspect vehicles and prepare estimates of damage while monitoring the repairs for the customer / member.

Additionally they will review documents, work with members to review their case file and walk them through the auto repair process by handling moderate to complex claims to include Total Loss.

Do you have what it takes to thoroughly review damages and determine next steps?

Do you enjoy a fast-paced challenging environment?

Do you have strong experience in insurance or claims or have always been interested in the behind the scenes of the insurance field?

Do you want to work for a company that is one community working towards a common goal?

If so, this is the position for you!

With our powerful brand and the mentoring we offer, you will find your position as a Field Auto Physical Damage Appraiser can lead to a rewarding career at our growing organization.

How you will benefit :

  • Our Auto Club Group Field Auto Physical Damage Appraisers earn a competitive salary with potential of earning a monthly bonus up to $500 based on performance
  • Potential for annual performance based salary increases and corporate incentive plan bonus up to 4% ( initial incentive plan pay out based on date of hire )
  • Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include :
  • 4% automatic 401k enrollment with Company match up to 6%
  • Comprehensive medical, dental and vision coverage
  • PTO - up to 2 weeks year one, 3 weeks at 2 years
  • Company cell phone
  • Paid Holidays
  • Complimentary AAA membership
  • Discounts on travel, entertainment, shopping and so much more with AAA benefits!

We're looking for candidates who :

  • Have an Associate degree in Business Administration, Insurance or related field or the equivalent in related work experience
  • One year with negotiating claim settlements, securing and evaluating evidence , preparing manual and electronic estimates, subrogation claims, resolving coverage questions and establishing clear evaluation and resolution plans for claims.
  • Completion of the Insurance Institute of America's General Insurance Program, Associate in Claims, Associate in Management or equivalent
  • CPCU coursework or designation, I-Car 2000 training , and CCC training
  • In states where an Adjuster's license is required, candidates must be eligible to acquire a State Adjuster's license within 90-days of hire and maintain as specified for appropriate states
  • Must have a valid state driver's license
  • Possess knowledge of Fair Trade Practices relating to claims, subrogation procedures and processes, intercompany arbitration, Negligence law and collision repair techniques

Successful Field Auto Physical Damage Appraisers will possess effective communication skills, strong organizational and follow up skills and excellent customer service!

What it's like to work for us :

We serve our members by making their satisfaction our highest priority. We do what's right by sustaining an open, honest and ethical work environment.

We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.

All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger.

Who we are :

The Auto Club Group helps AAA Members enjoy life's journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them.

We currently conduct business in 13 states in the upper Midwest and the Southeast.

The Auto Club Group has established four long-term enterprise goals :

  • Long-term, sustainable, profitable growth
  • AAA Membership growth and renewal
  • Operational excellence
  • Become the "flagship club" of the AAA Federation.

IV. Work Environment

Works in a temperature controlled office environment. Depending on line frequent travel may be required to various repair facilities in order to conduct inspections / re-inspections, visit patients, hospitals, attorneys, rehabilitation centers, repair facilities, etc.

per with exposure to road hazards and temperature extremes. For Homeowners and CAT may require deployment to territories impacted by storms.

Important Note : THE ABOVE STATEMENTS DESCRIBE THE PRINCIPAL AND ESSENTIAL FUNCTIONS, BUT NOT ALL FUNCTIONS THAT MAY BE INHERENT IN THE JOB.

THIS JOB REQUIRES THE ABILITY TO PERFORM DUTIES CONTAINED IN THE JOB DESCRIPTION FOR THIS POSITION, INCLUDING, BUT NOT LIMITED TO, THE ABOVE REQUIREMENTS.

REASONABLE ACCOMMODATIONS WILL BE MADE FOR OTHERWISE QUALIFIED APPLICANTS, AS NEEDED, TO ENABLE THEM TO FULFILL THESE REQUIREMENTS.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.

S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note :

ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals.

ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates.

Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.

This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.

Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

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