Job Description
Job Description
Responsibilities
- Control rooms inventory including allocation and reservations to areas of maximum yield and black-out dates; develop and conduct rooms-based marketing activities.
- Track and establish pick-up trends, occupancy history and market segment development to facilitate forecasting.
- Maintain RMS System in conjunction with Director of Revenue Management.
- Collate, maintain, and distribute relevant information and data obtained from both existing sources (consultants, economic forecasters) and external sources.
- Complete Revenue reports in conjunction with Director of Revenue Management.
- Prepare revenue strategy reports in conjunction with Director of Revenue Management.
- Conduct market research and analysis of opportunity within the broader market.
- Monitor and evaluate contemporary sales and marketing initiatives and trends.
- Consider and comment on economic, political, social activity and trends which are likely to influence business outcomes;
Report on competitor activity as needed.
- Work with Director of Revenue in preparation and management of the department’s budget.
- Participate in preparation and planning of sales force goals and objectives.
- Monitor, analyze and report variations from the budget.
- Assist with the preparation of performance reports.
- Ensure open lines of communication with all departments and upper management via email, Basecamp, meetings, etc., to ensure all needs of the hotel are met.
- Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction.
- Maintain a high level of cleanliness and safety in the work area.
Qualifications
- Must have advanced Microsoft Office skills.
- Knowledge of hotel technology such as PMS, Channel Manager, GDS, CRS, Extranets
- Excellent understanding & proven practical implementation of the yield management science
- Analytically minded, strategically focused
- Ability to create impeccable reports
- Excellent time management and prioritization ability
- Knowledge of health and safety regulations and compliance standards
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