Job Title : Customer Service Representative
Job Description
Customer Service RepDuties include : Serves customers by providing product and service information and resolving product and service problemsMaintains customer records by updating account informationResolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolutionManage large amounts of incoming calls, emails, and chat messagesAbility to take payment information and process payments
Essential Skills
- Excellent communication skills
- Problem-solving abilities
- Experience with handling high volumes of calls, emails, and chat messages
- Ability to take and process payment information
- Strong organizational skills
Job Type
This is a Contract-to-Hire position with a duration of 18 Week(s).
Work Site
This is a fully on-site position in Sioux Falls, South Dakota.
Work Environment
Office environment
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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