Customer Service Representative(CSR)- Work from home
Fairfield Inn & Suites Riverside Corona / Norco - Seattle, WA $18 - $25 an hour Job details Salary $18 - $25 an hour Job Type Full-time Part-time Qualifications
- Customer Service : 1 year (Required)
- High school or equivalent (Preferred)
Full Job Description A Day in the Life : Provide exceptional customer service You will anticipate guests needs, respond promptly and acknowledge all guests in a timely manner.
You will maintain positive guest relations at all times. You will resolve guest complaints and ensure guest satisfaction.
Responsibilities :
Develop and maintain working knowledge of current products and services offered by the company.
Review all required documentation to ensure accuracy.
Accurately process, verify, and / or submit documentation and orders.
Answer all calls and emails in a timely manner, in adherence to their goals.
Completes assigned compliance training and other educational programs as required.
Participate in educational programs as required.
Perform other related duties as assigned.
Qualifications
Problem solving skills with attention to detail
Ability to prioritize and manage multiple tasks
Excellent oral and written communication skills
Work well independently and as part of a group
Ability to prioritize and manage competing priorities and tasks
Independent decision making
Ideal Skills & Qualities :
Great verbal and written communication skills The ability to create a fun and supportive working environment.
Job Types : Full-time, Part-time
Pay : $18.00 - $25.00 per hour
Education :
High school or equivalent (Preferred)
Experience :
Customer Service : 1 year (Required)
Work Location :
Multiple locations
Apply 2 hour ago
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