Senior Manager, Program Management - Partner Management and Operations

Position Summary...

What you'll do...

Senior Manager, Partner Management and Operations

What you'll do...

Walmart is seeking a Senior Manager, Partner Management and Operations to join our growing and fast-paced eCommerce Marketplace team focusing on Seller Fulfilled business.

If you are passionate about an entrepreneurial role which has high relevance, visibility and impact as well as regular interactions with Walmart executives, then this might be the right opportunity for you! In this role, you will be the single threaded leader responsible for managing third party partner relationships and operations to provide a seamless and high-performing eDelivery supply chain for our Marketplace sellers and buyers.

The Walmart US eCommerce Marketplace team builds products that connects sellers across the world to buyers shopping our marketplaces, enabling access to our customers to over 350M+ items, and growing selection.

Excellence in the end-end shipping and delivery experience is the cornerstone of our promise to our sellers and buyers. In this role, you will collaborate across External Service Providers (carriers, freight forwarders, fulfillment service providers), Strategy, Product, Engineering, and other internal partners to negotiate, launch and manage transportation solutions that provide our sellers with a choice of affordable shipping services and for our buyers, a best-in-class delivery experience that includes pre and post purchase experience.

In short, you will be the single threaded leader responsible for negotiating and managing service providers across both domestic and cross-border flow for seller fulfilled shipping.

You will apply a general management perspective and a data driven problem-solving approach, will be agile and able to apply the right frameworks, operating cadence, and business analysis & acumen to the business roadmap.

As such, you will be able to identify key risks, dependencies, and work with the requisite teams to put solutions in place that will achieve the product outcomes.

You’ll apply your business acumen and analytical mindset to separate signal from noise and provide sellers a dependable solution enabling them to win on our platform.

This person will be skilled at engaging and communicating to executives across multiple domains (internal and external), as well as engaging at a detailed level across program management, operations, and product.

You’ll sweep us off our feet if...

• You use data to drive decisions and outcomes.
• You obsess over your customers and develop solutions that delight them.
• You are an operator, skilled at negotiating and managing fulfillment and delivery service providers across both domestic and cross border eCommerce supply chain and understand key metrics and actions that drive performance.
• You have excellent business writing and communication skills to engage with stakeholders and leadership at all levels, both internal and external.
• You engage at a detailed level across key stakeholders including product, strategy, and engineering.
• You are comfortable with multiple priorities and able to work in an ambiguous environment.
• You are organized, disciplined, and can manage multiple projects simultaneously.
• You’re experienced with executing cross functional projects without direct authority over the teams involved.

You’ll make an impact by...

• Operating with Excellence Negotiate, manage, and drive 3P and the Walmart Fulfillment network to create the best delivery experience.
• Delivering Results Prioritize and balance multiple high-level projects and network improvements.
• Thinking Big You understand market trends, the competitive logistics service provider space, and how this relates to what sellers want and how they behave.

You anticipate your customers’ expectations and exceed them.

• Creating business strategies Develop roadmap for key business initiatives and advocate for solutions allowing sellers to optimize delivery and post purchase experience.
• Builder Mindset Drive end-end ownership for system solutions for new features working with relevant cross-functional groups including product and engineering teams.
• Ensure critical business issues and product strategies are addressed in product decisions; drive process changes based on feedback;

drive resource allocation decisions.

Working cross-functionally and across multiple locations Communication, collaboration, and organization are key to your success.

You will provide program leadership for cross-function teams to deliver on your strategy across business, product, tech, support, and operational organizations.

Moving fast Work in an agile and iterative team environment.

Minimum Qualifications

• Bachelor’s degree in supply chain, computer science, engineering, or related area and 7+ years’ experience in project management, business operations, supply chain management, or related area.
• Experience managing relationships with domestic and international carriers. General familiarity with postal laws, products and procedures commonly used in domestic fulfillment for marketplace sellers.
• 7+ years’ experience driving success in a matrixed, cross-functional environment.

About Walmart Ecommerce

We are Walmart eCommerce - the team shaping the future of online shopping by defining the global online marketplace that influences millions of shoppers daily.

We bring a passion and expertise that is unmatched, and our efforts have an epic impact on the world around us, both inside and outside of work.

With colleagues across the nation, we strive to create a sense of belonging and embrace diversity in all forms, with no shortage of guidance and support for you as you grow and develop your career here.

Discover the impact you can make at careers.walmart.com.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment.

It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.

Walmart at .The annual salary range for this position is $96,000.00-$186,000.00Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include : - Regional Pay Zone (RPZ) (based on location)- Stock

Minimum Qualifications...

2 years’ experience leading cross-functional teams.

3 years’ experience using intermediate functionality of Microsoft Office.

Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.

Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.

Preferred Qualifications...

Managing a budget, profit and loss statement, or relate financial process, Master’s degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area, Project Management Certification

Primary Location...

10500 Ne 8th St, Bellevue, WA 98004, United States of America