Technical Support Analyst
A company is looking for a Technical Support Analyst to manage and troubleshoot their hosted Windows Server environment.Key ResponsibilitiesAdminister and maintain Windows Server environments while troubleshooting issuesAnalyze log files, resolve customer support tickets, and provide training as neededManage internal and external monitoring tools and ensure security complianceRequired QualificationsStrong foundation in automation and experience with Azure Pipelines managementFamiliarity with cloud technologies, particularly Azure Cloud environmentsExperience in database administration, specifically with Oracle and MSSQLAbility to perform after-hours support and installations as requiredExperience with monitoring tools such as Nagios, Site 24x7, and Datadog
Technical Support Infra Design Analyst
Technical Support resource Provide advanced technical support to end users for hardware, software, and network issues. Title: Technical Support Infra Design Analyst. Provide advanced technical support to end users for hardware, software, and network issues. Troubleshoot and resolve complex technical...
Technical Support Analyst
IT operations division and will be responsible for providing technical support across the organization with some limited interaction with the ERP system. This role will assist project planning and provides technical input on design and solution development and implementation. The analyst may be assi...
Technical Support - Help Desk Analyst (Level 1)
Follow up on customer queries with T2 (in-depth technical support – power user) and T3 (expert product and service support – engineers, architects) teams. The client is looking for a Help Desk Analyst to respond to phone, portal, email submitted Incident and Request tickets for its Technical Solutio...
Technical Support Infra Design Analyst
Technical Support resource Provide advanced technical support to end users for hardware, software, and network issues. POSITION GENERAL DUTIES AND TASKS :Technical Support•Provide advanced technical support to end users for hardware, software, and network issues. Troubleshoot and resolve complex tec...
Technical Support Analyst Intern
The Technical Support Analyst Intern position is a part of the Technical Operations team, the first point of contact between the customer and the software vendor. Support Analyst in working directly with the customer to gather necessary information for any questions, issues, defects, or enhancements...
Technical Support Analyst Intern
The Technical Support Analyst Intern position is a part of the Technical Operations team, the first point of contact between the customer and the software vendor. Support Analyst in working directly with the customer to gather necessary information for any questions, issues, defects, or enhancements...
Technical Support Analyst (Overnight Shift)
The Technical Support Analyst is responsible for receiving information, diagnosing symptoms, and resolving IT-related problems. Typically, the Technical Support Analyst will work on resolving straightforward problems. Troubleshoot straightforward workstation-based software and hardware issues with:M...
Data Analysts and Senior Data Analysts
Are you a skilled and experienced Data Analyst looking for a new and exciting opportunity? We are seeking talented individuals like you to join our team as Data Analysts and Senior Data Analysts. As a Data Analyst or Senior Data Analyst, you will play a pivotal role in providing valuable insights an...
Technical Support Specialist
The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email. The Technical Support Specialist independently manages their case backlog by assessing, analyzing, and providing technical expertise towards resolution while delivering high customer satisfa...
Help Desk Analyst
Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development - Annu...