Security Officer

Choice Hotels International, Inc (NYSE : CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories.

A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders.

The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks.

For more information, visit www.choicehotels.com.

The ability to model Choice’s Cultural Values : Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Position Summary

Have you got what it takes to succeed The following information should be read carefully by all candidates.

The role of Security Officer is to operate with the day-to-day operation and long-term outlook of the safety and security department.

Key Responsibilities

Safety & Security Tasks (40%) :

• Conduct routine loading dock and employee lot inspections, ensuring the area is kept clean and free of trash and debris prior to the start of each scheduled shift.
• Conduct investigation and provide follow up to departments that violate dock cleanliness.
• Respond to all emergency situations immediately, taking appropriate action to safeguard guests, employees, and the hotel.
• Review accident investigations to ensure accurate and complete reporting.
• Conduct regular patrols of the property to ensure all areas are safe and secure.

Team Development (40%) :

• Orient employees to the department and hotel.
• Provide on-the-job training on responsibilities.
• Ensure that all security staff is versed and completely trained on all parking applications, including assisting staff on resetting server procedures, clearing ticket jams, reprogramming procedures at the gate, as well as supply audits.
• Ensure security team takes on both a proactive property security and customer care / contact and support role.
• Maintain a positive inter-departmental relationship through the hotel and with outside vendors.

Leadership Role (20%) :

• Promote day-to-day awareness and provide security training for management and line staff.
• Provide leadership and act as a liaison to hotel management and guests in the absence of the Security Manager or Director of Security.
• Meet regularly with the Area Director of Facilities.
• Attend event Precons when necessary.
• Take a leadership role with both the Security team and Safety Committee.

Requirements / Skills

• Two years of Security experience, preferably at an upper upscale brand property.
• High School Diploma or GED.
• Supervision experience in a security-related field.
• CPR / 1st Aid / AED Certification.
• Solid knowledge of Safety and Security operations.
• Strong interpersonal skills.
• Able to resolve conflicts with guests, supervisors, and employees.

Physical Demands

• Ability to sit or stand for long periods of time.
• Ability to occasionally lift, carry, push, or pull up to 50 pounds.
• Ability to occasionally walk up and down stairs.
• Visual ability to observe team members in the workplace, analyze operations, and detect situations of concern.

Other Information

The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates.

In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times. This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment.

I understand that my employment is an at-will relationship and may be terminated by either party at any time, with or without notice.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law.

In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States.

All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.

J-18808-Ljbffr