Job Description
Job Description
Description :
Provide genuine and extraordinary service to all guests in order to exceed their expectations. Use teamwork and enthusiasm while serving food and beverage using proper service techniques.
Requirements :
As part of the application process and to be considered for an interview, please fill out the Culture Index survey :
https : / / go.cultureindex.com / p / cQniO5gC5XbC
- Have availability to work a variety of hours, including weekends and holidays.
- Follow all systems, policies, and procedures as outlined in the Employee Handbook
- Provide genuine hospitality to all guests and provide them with an experience that exceeds their expectations
- Successfully complete alcohol awareness training and / or food handler training course(s)
- Be committed to teamwork and have a pleasant attitude
- Comply with all safety and sanitation guidelines
- Follow all steps of service as outlined in the employee handbook
- Have knowledge of all food and beverage menus in order to answer questions and provide the guest with what they want
- Comply fully with all allergy, dietary restriction, and modification procedures
- Maintain accurate guest orders and accurately account for all items ordered and delivered to the guest
- Be proficient in the use of equipment including POS terminals, credit card terminals, coffee machines, etc.
- Accomplish other duties as instructed by management when applicable
- Maintain honesty and integrity in all aspects of employment
- Safely move chairs and tables as needed
- Communicate clearly and hospitably with guests and teammates
- Effectively service multiple guests at multiple tables simultaneously
- Be able to carry multiple plates of food safely and cleanly
- Be able to use a tray to carry multiple drinks when applicable
- Be able to multitask while maintaining a calm and professional demeanor
- Be able to work in a space of varying noise, temperature, and crowd levels
- Be able to be to stand and / or walk for the duration of your shift
- Be able to lift and move items up to 25 pounds occasionally, and up to 50 pounds in general
- Practice proper safety guidelines at all times
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