Talent.com
Customer Experience Journey Manager

Customer Experience Journey Manager

VirtualVocationsGainesville, Florida, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Experience Enjoy Journey Manager to lead the in-life customer experience for their Enjoy service.

Key Responsibilities

Define the Enjoy vision and maintain a roadmap across service performance, billing clarity, payments, and plan-change flows

Maintain a prioritized backlog and lead agile delivery with cross-functional teams

Use customer insights and analytics to diagnose issues and build performance dashboards

Required Qualifications

6+ years in product, customer experience, or operations within telecom or billing

Strong fluency in analytics and billing / payment systems

Experience deploying AI / automation in production workflows

Proven cross-functional leadership abilities

Customer-obsessed with a bias for action

serp_jobs.job_alerts.create_a_job

Customer Experience Manager • Gainesville, Florida, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Community Customer Experience Manager

Community Customer Experience Manager

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Community CX Manager to bridge the gap between customers and the brand across various channels. Key Responsibilities Manage and tag all inbound community messages in Spr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
GTM Enablement Manager

GTM Enablement Manager

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a GTM Enablement Manager.Key Responsibilities Own the Enablement Roadmap by designing, delivering, and scaling onboarding and enablement programs across GTM teams Run co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Delivery Manager

Client Delivery Manager

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Client Delivery Manager.Key Responsibilities Oversee and drive large, high-impact projects from initiation to completion Act as a strategic consultant for clients, ens...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Deal Strategy Manager

Deal Strategy Manager

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Deal Strategy Manager, EMEA.Key Responsibilities Serve as the primary point of contact for the EMEA Sales Team on deal structure, pricing governance, and deal processes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Contact Center Operations

Senior Manager, Contact Center Operations

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing accountability Work wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Manager, Customer Operations

Senior Manager, Customer Operations

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Operations (Inbound Virtual Contact Center).Key Responsibilities Build and sustain a high-performance culture through goal setting and accounta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
CUSTOMER SERVICE MANAGER (ROUTE & ACCOUNT MANAGEMENT) - GAINESVILLE, GL

CUSTOMER SERVICE MANAGER (ROUTE & ACCOUNT MANAGEMENT) - GAINESVILLE, GL

CanteenGainesville, FL, US
serp_jobs.job_card.full_time
Salary : $60,000 - $75,000 / year.Schedule : Monday - Friday or Tuesday - Saturday, weekends and additional days based on business need. We combine food, service, and experience backed by industry-l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Delivery Success Manager

Delivery Success Manager

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Delivery Success Manager who will ensure the quality and successful delivery of services through partner networks. Key Responsibilities Establish and maintain collaborat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Experience Specialist

Customer Experience Specialist

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Experience Representative to manage customer interactions and support their health journey. Key Responsibilities Answer inbound phone calls and provide support ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Success.Key Responsibilities Architect and execute a success strategy for a regulated-industry customer base, including success planning and renewa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Renewals Manager

Senior Renewals Manager

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
Key Responsibilities Drive and execute the vision for the Renewals team in the Enterprise Sales segment Ensure the team meets retention targets and delivers exceptional customer experiences Act...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Technology Delivery Manager

Product Technology Delivery Manager

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Product Technology Delivery to lead and oversee an agile software development team.Key Responsibilities Lead and mentor the software development team, setting ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Service Excellence Manager

Service Excellence Manager

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Service Excellence Manager - Commercial Customer Care.Key Responsibilities Lead and develop teams in Training, Workforce Management, Quality Assurance, and Process Engi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Sales Enablement Manager

Sales Enablement Manager

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Sales Enablement Manager to join their Marketing team.Key Responsibilities Engage with Sales & Marketing leaders to align enablement priorities with business objectives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Customer Program Management

Director of Customer Program Management

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Director, Customer Program Management Data Center GPU.Key Responsibilities : Communicates program status, issues, risk management, and recommended mitigation plans to mu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Technical Delivery Manager

Technical Delivery Manager

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Technical Delivery.Key Responsibilities Ensure delivery success by overseeing complex customer projects to meet quality standards Lead and manage a team of Te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Delivery Manager

Product Delivery Manager

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Product Delivery.Key Responsibilities Oversee and drive large, high-impact projects from initiation to completion Act as a strategic consultant for clients, e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Luthier - Guitar Center

Luthier - Guitar Center

Guitar CenterBronson, FL, United States
serp_jobs.job_card.full_time
Why Guitar Center? Here’s just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Luthier - Base Pay + Commissions

Luthier - Base Pay + Commissions

Guitar CenterBronson, FL, United States
serp_jobs.job_card.full_time
Why Guitar Center? Here’s just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Manager, Enterprise Data

Senior Manager, Enterprise Data

VirtualVocationsGainesville, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Enterprise Data (Remote).Key Responsibilities Lead the enterprise data hub by managing the data warehouse and optimizing data ingestion and transformati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30