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Technical Customer Support Representative

VirtualVocations
Seattle, Washington, United States
Full-time

A company is looking for a Technical Customer Support Representative.Key ResponsibilitiesProvide technical customer service via phone, chat, and emailTrain customers on software features and additional servicesCommunicate customer feedback and possible software issues to senior representativesRequired Qualifications2+ years of experience in technical support via chat or phoneMust be available for an 8-hour work schedule between 8 AM to 8 PM ESTExperience in conflict resolution and customer advocacyEagerness to learn and grow in a fast-paced environmentAbility to manage time efficiently and contribute to team efforts

7 days ago
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