Retail Stylist

Job Description

Job Description

For over 45 years, Wedding Shoppe has been helping couples find their dream wedding attire. As industry leaders, we are deeply committed to our customers, with exceptional customer service being the heart and soul of the company.

Join our close-knit team at the Wedding Shoppe, where every team member is vital in creating an extraordinary experience for our couples!

At Wedding Shoppe, we empower employees to create happiness. Whether it’s helping customers find the perfect wedding dress or pursuing their ideal career, we are dedicated to making dreams come true.

With a strong presence in the wedding market and a commitment to outstanding customer service, we strive to create a supportive and rewarding environment for everyone.

Our Benefits

• Flexible Part-Time Scheduling : This allows you to balance work with family, school, or other commitments.
• Competitive Pay : On average, most of our stylists' average $25-$45 per hour with base, tips, and bonus plan.
• Paid Time Off : Available even for part-time positions!
• Employee Discounts : Enjoy fantastic discounts on our beautiful range of wedding products.
• Individual Retirement Account (IRA) : With company match.

What Your Day Will Look Like

The stylist is responsible for providing and maintaining a positive, friendly, helpful, and professional selling experience with customers.

Stylists are responsible for providing excellent customer service to all Wedding Shoppe customers and achieving sales goals by following the Wedding Shoppe Sales Operating System.

Customer Focus :

• Welcome all customers with genuine, friendly enthusiasm over the phone and in person, and communicate clearly and concisely, adapting style to customers.
• Use point of sale systems to manage the customer flow to deliver a 5-star customer experience.
• Prepare for customer appointments by reviewing customer profiles, favorites, and preparing a fitting room.
• Build relationships by welcoming customers to the store, asking questions, and listening to understand customer expectations and needs.
• Review customers timelines and set future appointments aligning with customer needs; follow up with customers to remind / set future sales.
• Ensure proper measurements are taken and entered into Point of Sale as required for ordering dresses and minimizing returns and exchanges.
• Maintain store standards (clean, organized, stocked, promotional readiness) to support a positive shopping experience.
• Maintain high dress code standards for themselves per the company Dress Code.

Managing Performance :

• Maintain knowledge of and follow procedures of all customer contracts and policies.
• Consistently achieve a 65% or greater conversion rate.
• Consistently achieve add-on goals : Accessories 15% of total sales.
• Consistently achieve add on goals for affiliate partners : 50% Menswear registrations.
• Set comeback appointments for the complete wedding party including Bridesmaids, Mother-of-the-Bride, and Flower Girl.
• Become the trusted expert to the customer by completing training in a timely manner and continually building product knowledge and fashion / trend expertise.

Qualifications and Skills

• Genuine passion for working with customers and creating happiness.
• Prior sales experience preferred, but not required.
• Must be available during evenings and weekends, as our customers primarily shop during these times.
• Ability to meet the physical demands of the position, including lifting and carrying up to 15 pounds, climbing stairs throughout the day, and standing / walking for extended periods.

If this position aligns with your interests, we'd love to hear from you! Please submit your application with a personalized cover letter explaining why you're an ideal fit for this role, what excites you about joining our team, and why the Wedding Shoppe is the perfect place for you to develop your career in the wedding industry.

Powered by JazzHR

9Z58QG1bxh