Principal Product Manager, Search & Discovery

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Role Overview

The Search and Discovery Product Team is responsible for creating a world-class search and discovery shopping experience for our customers, from "intent" based shopping to delighting the customer with serendipitous product discovery on every visit.

We are obsessed with optimizing the entire search customer journey, from query understanding and search relevance to personalized and category / mission aware search and recommendation experiences.

We believe the experience for finding the right fresh groceries delivered to your door the next morning should be personal and different from shopping for a new laptop or your next pair of jeans.

Search and Recommendations drive over 70% of product discovery for our millions of daily customers, so the scale and impact of our work is massive!

What You Will Do

With the latest advances in AI / ML, we have the opportunity to rethink the traditional search stack to deliver unique high-quality experiences to our customers that were traditionally outside the realm of possibility.

This Search Product Leader role will be a senior Individual Contributor role focusing on Search ML stack for one of our key business categories.

• Define the vision, strategy, and roadmap to re-imagine our search and discovery experience for an ecommerce category to deliver unique customer experiences while directing day-to-day execution towards that vision.
• Regularly review metrics and proactively seek out insights to drive the Search and Discovery experience for their vertical.
• Collaborate with the larger search team to drive seamless vertical experiences across Coupang.com.
• Effectively communicate, collaborate and drive alignment with a variety of stakeholders including senior executives.

Basic Qualifications

• MBA with a Bachelor's degree in Computer Science, Engineering, or equivalent experience.
• 10+ years of experience in ML product management, including developing, delivering, and executing on a strong product vision.
• Experience working on Search and Discovery customer experiences / Ads or equivalent large scale complex ML stack.
• Analytical thinker who works well in a global, fast-paced, data-driven, cross-functional, and highly ambiguous entrepreneurial culture.
• Bias for action and willingness to get your hands dirty to get the job done.
• Sound business judgment and proven ability to effectively communicate and influence others, including executive level reviews.
• Ability to think strategically and at the same time stay on top of tactical execution.

Preferred Qualifications

• Background in Search / Ads ML.
• Experience in launching and scaling consumer-facing products, with ecommerce experience a definite plus.
• Experience working with multiple teams across different geographies.

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $159,000 / year in our lowest geographic market to $324,000 / year in our highest geographic market.

Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Medical / Dental / Vision / Life, AD&D insurance.
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA).
• Long-term / Short-term Disability.
• Employee Assistance Program (EAP).
• 401K Plan with Company Match.
• 18-21 days of Paid Time Off (PTO) a year based on tenure.
• 12 Public Holidays.
• Paid Parental leave.
• Pre-tax commuter benefits.
• MTV - Free Electric Car Charging Station.

General Description of Other Compensation

Other Compensation includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Job ID : R0042818

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, religious creed, sex or gender, gender identity, gender expression, sexual orientation, ancestry, national origin, age (40 and over), physical or mental disability, medical condition, genetic information, HIV / AIDS or Hepatitis C status, family status, military or veteran status, or any other characteristic or class protected by the laws or regulations in the locations where we operate.

Coupang is also committed to providing a safe work environment for its employees and its consumers. As a condition of employment, Coupang requires employees to be fully vaccinated against Covid-19, subject to legally required accommodations.

If you need assistance and / or a reasonable accommodation in the application of the recruiting process due to a disability, please contact us at [email protected].

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