JOB OVERVIEW
Under the Food Service Manager supervision, the RESTAURANT SERVER performs the following duties :
TYPICAL DUTIES & RESPONSIBILITIES
- Serving hot and cold food to customers in a fast paced environment
- Interact with customers and kitchen staff in preparation and delivery of food orders
- Check quality control of prepared items prior to delivery to the table for customer ingestion
- Be prepared to explain menu items, including food content and preparation style
- Assist in making drinks, both hot and cold
- Act as host when needed
- Clean tables of dishes and silverware
- Notify kitchen of order following department procedures
- Deliver food and beverages to table from kitchen
- Be prepared to explain menu items, including food content and preparation style
- Taking accurate orders and partnering with team members to serve food and beverages that meet or exceed guests’ expectations
- Present guest check and process utilizing proper policies and procedures for cash, gift card or credit card
- Notify management of unsafe conditions, needed maintenance of tables, chairs, carpet and / or equipment and any accidents
- Suggest additional items to customers, as appropriate
QUALIFICATION GUIDELINES
Any combination equivalent to, but not limited to, the following :
Training / Education :
Minimum of High School Diploma or G.E.D. certificate
Experience
Prior serving experience preferred
Knowledge of :
- Food presentation, preparation and handling
- Basic math skills and have the ability to handle money and operate a point-of-sale system
Ability to :
- Be punctual and regular reliable attendance
- Maintain a clean and safe environment
- Comply with company standards and directives
Physical Requirements / Working Conditions :
- Performing repetitious movements while standing for long periods of time
- Push, carry and lift plated food beverages, pitchers, trays up to 50 pounds; height lifted from 3ft. to 5ft., 100 plus times per day
- Bend, stoop and kneel
- Frequently reaches above or below shoulder for products
- Work inside and in hot conditions frequently
- Work in cold conditions occasionally
- Be able to work efficiently and effectively in a frequent noisy environment
- Perform multiple tasks in a fast-paced environment
- Comply with health code requirements
Special Requirements :
- Must be available to work various shifts as needed
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