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Senior Manager, Growth Operations - eCommerce

Walmart
BENTONVILLE, AR
$90K-$180K a year
Full-time
Part-time

Position Summary...

What you'll do...

In this role, you will be part of a Growth arm of the Item Integrity + Content team. Focused on accelerating key initiatives across General Merchandise, Marketing, and with key external partners.

You will collaborate and develop deep partnerships with multiple stakeholders across the business such as Product, Merchandising, Marketplace, Site Merchandising, and others to identify opportunities, solve problems and developing new propositions that drive value for our customers.

This is a very high visibility role where we operate in a very dynamic and agile environment. The person in this role will work through ambiguity, define direction cross-functionally and be poised to dive in and take action.

About the Role

We are looking for a customer-obsessed associate who thrives in ambiguity and change and has a track record of delivering against a roadmap.

You will lead cross-functional Steer-Co’s to align and hold stakeholders accountable to delivering against defined goals.

Primary area of focus will be within growing our GM market share through tech powered insights and actions. You will work closely with our Customer Insights Team to keep your finger on the pulse anticipating our customers future needs.

What You’ll Do

Collaborate with key partners to define problem statements and develop framework and roadmap requirements to solve customer pain points.

Prepare and support content for material used for Executive Leadership meetings.

Take a program lead as needed to connect and foster relationships cross-functionally to execute deliverables.

Using internal and external data to anticipate future needs of the customer. Share insights and influence future roadmaps for the Item Integrity + Content team.

Be flexible in adapting to needs of the business, quickly developing processes and action plans tying back to team’s goals.

Required Experience

5+ years of experience in business or product operations & strategy, retail, process improvement, or related fields

Strong oral and written communication skills including the ability to develop and deliver complex messages in a simple, actionable way

Strong analytical skills creative problem-solver that can leverage sources of information from disparate sources and deliver comprehensive, balanced, and actionable analysis

Proven ability to bridge data with business insights to drive relevant, actionable output

Team player who is a self-starter and able to thrive in a dynamic, results-oriented environment

Customer-centric & curious : passionate improving the Walmart customer experience

Previous eCommerce or Retail experience; operations or customer experience roles a plus

Benefits & Perks :

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer :

Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them.

That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions while being inclusive of all people.

Who We Are :

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company.

But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life.

Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement.

From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment.

It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see .

The annual salary range for this position is $90,000.00-$180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

Stock

Minimum Qualifications...

Option 1 : Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.

Option 2 : 6 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.

2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

30+ days ago
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