Front Office Support

Diamonds Direct
Troy, MI, US
Full-time
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Summary

With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers.

After all, our customer experience is what sets us apart from our competitors.

What is the Upside?

  • Investment in your career development
  • Empowering you to take control of YOUR own career path within Diamonds Direct
  • Exposure to all other departments within our organization
  • A family-oriented culture unlike any other
  • Encouraging environment that promotes teamwork and furthering education within the jewelry industry

What does it take to be a Front Desk Professional?

  • Always keeping the customer first and providing top notch, luxurious experience
  • The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)
  • Well organized and a keen eye for detail
  • Ability to multi-task
  • Professional demeanor and appearance
  • A natural talent for customer service
  • Ability to maintain composure in a high pressure, fast-paced environment

Requirements

  • Previous customer service / front desk experience
  • Experience in a luxury retail environment preferred
  • Excellent oral communication skills
  • Proficient computer skills
  • 30+ days ago
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