Account Executive, Government

Be unstoppable with us!

T-Mobile is synonymous with innovation and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond.

Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us.

Together, we won’t stop!

The Account Executive, Government Sales position is crucial in supporting the growth of State and Local Government accounts.

The primary responsibilities include selling to State and Local accounts, renewing contracts, increasing customer satisfaction, and improving revenue while driving customer retention activity.

Performance is evaluated based on sales expectations and maintaining a high level of job performance through various metrics focused on building the business.

All tasks should align with T-Mobile's core values.

T-Mobile is dedicated to fostering an inclusive work environment that embraces diversity. We encourage candidates from underrepresented backgrounds to apply and help us create a more innovative and collaborative workplace.

Position Responsibilities :

• Utilize contact lists to call leads and generate sales opportunities.
• Exceed monthly sales, renewal, and churn target goals.
• Welcome customers to T-Mobile, review service agreements, answer questions, and identify additional business opportunities.
• Maintain monthly call goals as set by expectations.
• Establish and nurture customer relationships to drive sales and expand the customer base.
• Conduct customer account maintenance following account reviews.
• Provide account analysis to determine up-sell and renewal offers.
• Manage and resolve customer issues.
• Track individual account activity and results.
• Perform extensive data entry, system navigation, and utilization.
• Conduct independent analysis and decision-making related to information.
• Ensure accuracy and efficiency in data entry.
• Complete ongoing training to maintain knowledge of products, services, and sales approaches.
• Utilize automated knowledge systems and training tools to deliver outstanding service, meeting T-Mobile’s efficiency and quality standards.
• Achieve efficiency and sales goals based on targeted metrics.
• Meet or exceed all departmental goals and business objectives.
• Exhibit positive and collaborative behavior with customers and coworkers.
• Demonstrate personal leadership by maintaining high standards for ethical and professional conduct.
• Disburse adjustments and credits as appropriate within established limits and criteria.
• Fulfill other duties and projects as assigned by business management as needed.

Education :

Bachelor's Degree Preferred

Work Experience :

• 2-4 years selling to State and Local Government accounts required.
• 2 years of extensive business customer support experience required.
• 2 years of business sales experience required.
• Wireless industry sales experience preferred.
• Technical sales experience preferred.

Knowledge, Skills, and Abilities :

• Strong attention to detail, problem-solving, and business analysis skills required.
• Experience crafting and delivering presentations required.
• Proficiency in Microsoft Excel required.

T-Mobile is committed to creating an inclusive workplace where diversity is valued and respected. We welcome candidates from all backgrounds to join our team and help us drive innovation and success.

If you are passionate about sales and have the skills and experience required, we encourage you to apply and become part of our dynamic team.

• At least 21 years of age
• Legally authorized to work in the United States

Travel :

Travel Required (Yes / No) : Yes

DOT Regulated :

DOT Regulated Position (Yes / No) : No

Safety Sensitive Position (Yes / No) : No

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members.

Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.

5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out .

Never stop growing!

T-Mobile doesn’t have a corporate ladder it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing