Product Support and Operations Specialist, Weekends
Job Description
Description : HireArt is helping Via find a Product Support and Operations Specialist to provide outstanding assistance to partners who power mobility and transportation networks with company technology.
In this role, you will build the best possible connection between partners and the product / engineering team. Unbelievable partner support is the key to success as you collaborate with cross-functional teams, empowering partners to utilize company technology to improve their experience.
We are looking for someone who is seeking a career in product support, operations, or business development. The ideal candidate has a bachelor's degree and 1-3 years of work experience.
You are highly effective at managing multiple tasks while maintaining a keen attention to detail.As a Product Support and Operations Specialist, you will : Become an expert on Via by developing a nuanced understanding of the technology, use cases, and best practices to resolve partner issues.
Prioritize operational issues and provide technical, specific, and strategic responses efficiently.
Work with various operations, product, and engineering teams in identifying, reporting, and resolving product issues or opportunities for improvement.
Nurture close relationships with partners to become a trusted advisor.Requirements : Bachelor’s degree 1-3 years of work experience Effective at managing multiple tasks simultaneously and comfortable taking on responsibility Meticulous and vigilant with a high level of attention to detail Outstanding process orientation, analytical, and organizational skills Entrepreneurial problem solver with the ability to find creative solutions Excellent communicator with a knack for setting the right tone Able to work both Saturday and Sunday Fluency in additional languages (i.
e., Spanish, Arabic, French, Italian, Dutch, or Japanese) is a plus Previous experience in a technical support role is a plusBenefits : Employer-subsidized health, vision, and dental insurance Employer-subsidized life insurance Employer-subsidized short and long-term disability insurance A generous paid-time-off package Pre-tax commuter and healthcare spending
401K (optional)Commitment : This is a full-time, contract-to-hire position staffed via HireArt. This position is onsite and available to candidates who are local to the New York, NY area.
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States.
Unfortunately, we are not able to sponsor visas.
Associate Product Support Specialist, Sales (Part Time, Contractor)
The role of the Associate Product Support Specialist is crucial in the sales organization, as it involves providing support to leaders and teachers during the sales and pilot implementation process. Firstly, they will support the sales team as a product expert, providing strategic sales and pilot su...
Management Reporting and Treasury Operations Support
In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off sch...
Group Product Manager, Internal Tools and Operations
The Group Product Manager (GPM) for Internal Tools and Operations at Justworks will oversee the product vision and strategy for our tooling and systems used by internal customer stakeholders (including Customer Success and Support, Sales, and Finance). The Internal Tools and Operations team's missio...
Product Specialist - Fine Art, Jewelry, and Collectibles
The Product Specialist for the Fine Art, Jewelry, and Collectibles line will play a key role in supporting and maintaining our high-value insurance products, specifically focusing on fine art, jewelry, and collectibles. Support the development of insurance product strategies for high-value collectio...
Product Support and Operations Specialist
Product Support and Operations Specialist,. Work with various Operations, Product, and Engineering teams in identifying, reporting, and resolving product issues or opportunities for improvement. Unbelievable partner support is a critical part of the Via brand, and we’re looking for the best in the b...
USA Product Specialist, Project & Structured Finance
Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. USA Product Specialist, Project & Structured FinanceUSA Product Specialist, Project & Structured Finance. Initiates, develops and enhances relationships with senior executives ...
Product Manager, Marketing & Operations Data.
As a Product Manager of Marketing & Operations Data this role would be responsible for the accessibility & utilization of data from various areas of the Vimeo business including but not limited to product usage, mobile app engagement, user activity, progressive profiling, & sales data. This role wou...
Product Specialist & Trainer, Online DTX Global Enablement
Client is seeking an Product Enablement Specialist & Trainer with process support experience and a passion for process, data, and solutions. Gain a complete understanding and become the subject matter expert in our current processes in order to become the first point of contact and support all stake...
Servicing Support Client Specialist - Queens, NY
The Client Specialist must always communicate in an effective client centric manner, and be able to decipher and clearly share technical guidance and/or suggestions in basic terms directly to clients and/or retail partners – this requires a high level of approachability and the ability to convey the...
Global Operations Markets Support Specialist-Trade Control-Fixed Income
This job is responsible for providing advanced end-to-end operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business, and cross-business functional support through the lifecycle of a trade. Key responsibilities include en...