Search jobs > Port Arthur, TX > Remote > Customer support specialist
- Customer Service / Fully Remote - Anywhere in U.S. / Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll : Field support calls, chat, email, and other communications from users with software or hardware inquires;
- Track assigned support tickets; Solve problems using your knowledge of company systems, hardware, and procedures; Guide users through diagnostic and troubleshooting processes;
Consult user guides, manuals, and other documents to assist in answering inquiries; Report system defects / issues to the product and development team...Hiring Fast >
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