Service Advisor
With 100 years of experience, our commitment to our employees and our customers is strong. See why we are one of the largest, locally-owned auto groups in Southern California.
Using a "hands-on" approach to management and an open-door policy, the Moss family maintains a policy that treats customers and employees with the same standard of commitment that generates measurable success year after year.
Simply put, the business is run according to the same principles of value, fairness, and teamwork that Red Moss, Sr. began with in 1921.
We have immediate openingsstart an exciting career with Moss Bros. Auto Group today!
Benefits
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401(k) Plan
- Free Strayer University College Courses to Earn a 4-Year Degree
- Paid Vacation
- Paid Training
- Paid Sick Leave
- Employee Vehicle Purchase Program
- Pay range for this position is $5,000-$10,000 a month
Responsibilities
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensure the daily inventory of technicians' time is consistently sold to service customers
- Distribute work between technicians efficiently
- Answer technical questions about vehicle problems, warranties, services, and repairs
- Maintain Customer Success Index at or above company standards
- Assist in diagnosing vehicle problems; order parts and tools as necessary
- Oversee administration of warranty claims as well as training and supervising of service department
- Reinforces company policies and adheres to company standards
- Encourages compliance with applicable laws and regulations
- Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Automotive Service Advisor/Writer
A growing family owned business for over 45 years is looking for an enthusiastic, highly motivated, and talented automotive service advisors for our stores. We prefer to hire people with the right ATTITUDE, PASSION, DRIVE and CUSTOMER SERVICE OUTLOOK. Sell Tire and Auto Repair Products and Services....
Larry H Miller Toyota Corona Service Advisor
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. Lar...
Yotie Oso Undergraduate Retention and Success (YOURS) Program Advisor (Student Services Professional II), Academic Success and Undergraduate Advising (ASUA) - Student Mentoring Program
Additionally, the YOURS advisor will facilitate program partnerships that create opportunities for student participation in community service projects and work, career services related to preparation for career, and health and wellness workshops/programming/experiences all of which promote student a...
***$3,000 Sign-On Bonus - Apply Today!*** Tire Service Advisor (Victorville, CA)
But hear it for yourself: Check out to see what our Tire Service Advisor have to say about working at Dealer Tire. As a Tire Service Advisor , you will work for Dealer Tire inside a premium OEM dealership. Selling tires to customers on the service drive to exceed assigned sales goals. Inspecting cus...
Student Services Advisor 3
The full salary range for the Student Services Advisor 3 is $54,200 - $93,200 annually. Works closely with Department Chair or Program Director and Graduate Advisor to develop short-term and long-term goals to meet the advising needs of the growing number of graduate students. ...
Service Writer / Service Advisor
We provide comprehensive sales, as well as parts and service support, including rental and leasing programs for our Thermo King customers. A Day in the Life of a Service Writer:. Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. Pr...
Automotive Service Advisor
As an Automotive Service Advisor, you excel in delivering exceptional customer service by actively listening to customer concerns and ensuring satisfaction throughout repairs. Whether our clients need AC repair, transmission services, or a simple lube and oil service, we strive to offer excellent se...
Service Advisor
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Ensure the daily inventory of technicians' time is consistently sold to service customers. Answer technical questions about vehicle problems, warranties, services, and repairs. ...
Service Advisor
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Ensure the daily inventory of technicians' time is consistently sold to service customers. Answer technical questions about vehicle problems, warranties, services, and repairs. ...
Tire Service Advisor (San Jose, CA)
But hear it for yourself: Check out to see what our Tire Service Advisors have to say about working at Dealer Tire. As a Tire Service Advisor, you will work for Dealer Tire inside a premium OEM dealership. Selling tires to customers on the service drive to exceed assigned sales goals. Inspecting cus...