Responsibilities
include :
- Processing assigned work according to defined workflows and guidelines to deliver a quality product and internal customer service.
- Ability to balance both quality and productivity expectations within a high-volume, transactional work environment to help meet business and customer service demands.
- Ensure that all activities performed are documentedpletely and accurately.
- Recognize, prioritize, and escalate priority requests according to established guidelines.
- Create and maintain accurate productivity logs for the purpose of tracking department results.
- Criticalmunications with our business partners to meet customer requirements.
Qualifications
Skills :
- Excellent written and verbalmunication skills.
- Attention to detail with delivering a good quality product at the forefront.
- Ability to handle a high volume of work in a fast-paced, deadline-oriented environment.
- Proven desk and time management with multi-tasking and prioritizing.
- Effectively follow workflow and assess information to make sound decision with basicputer skills including knowledge of Microsoft Office Word and Excel.
Education / Experience :
- High school diploma.
- 1-3 years' experience of relevant customer service experience.
- Prior insurance and / or customer service experience a plus.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb providesmercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
Thepany is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we aremitted to equal employment opportunity andpliance with all laws and regulations pertaining to it. Our policy is to provide employment, training,pensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote,pensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment. Job ID 300000721933850
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