A company is looking for a Senior Customer Success Representative to manage customer support and engagement.Key ResponsibilitiesRespond to product inquiries and issues in a timely mannerIdentify and escalate second line support issues to the appropriate channelsProactively upsell Jibble features and schedule demos with customersRequired QualificationsMinimum of 3 years of experience in Customer SupportAbility to work on US timeUnderstanding of technical jargon and ability to handle technical questionsConfidence in phone and written communicationStrong prioritization and multitasking skills
Senior Customer Success Architect
Last, SA are great coaches, capable of distilling new concepts and technologies to our customers and presenting various solutions and their tradeoffs to our customers. Help our customers be successful with Cilium Enterprise. Bring your customer's domain knowledge to collaborate with engineering and ...
Senior Customer Success Executive
A company is looking for a Senior Customer Success Executive for Corporates Legal. ...
Senior Customer Success Manager, East Coast
We are seeking a Senior Customer Success Manager who is a strategic thinker and passionate about customer success. In this role, you will play a crucial part in ensuring the success and satisfaction of Hawk's US customers. Address customer concerns promptly and efficiently, ensuring a positive c...
Senior Customer Success Manager
A company is looking for a Senior Customer Success Manager - Merchant Services. ...
Enterprise Customer Success Senior Manager – United States
Enterprise Customer Success Senior Manager. Customer Success Senior Manager – United States. The ideal candidate will have a solid track record in enterprise customer management and success. This involves achieving business goals throughout the customer journey, providing exceptional customer servic...
Customer Success Representative
A company is looking for a Customer Success Representative specializing in marketing and subscription retention. ...
Senior Customer Success Manager
Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Zendesk SaaS suite with a wide array of customers. Partner with customer-facing account teams and executives (Sales, Renewals, Advocacy, Professional Services...
Senior Director, Customer Success
The Senior Director, Customer Success is responsible for BrainPOP’s School BoB and will drive strategy for the high volume of school customers to secure renewals and mitigate churn. Additionally, a strong focus will be on hiring, developing and coaching a team of customer success managers who mainta...
Senior Manager, Customer Success
The Customer Success (CS) department is the backbone of everything Forter does, and as Sr. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue gr...
Senior Customer Success Manager
Passion for customer success, and ability to put the customer first. Since you will be in charge of making sure customers are successful, you will quarterback the client's ideas and feedback internally across every group, drive adoption through ongoing enablement and support, and help discover new w...