T. P Key & Associates LLC is an agency located in Roswell, Georgia. Our agency owner, boasting a decade of experience, has created a culture that values support and collaboration.
Each team member is provided with their own office space, and our collective goal is to expand to a second location by the end of 2024.
Join us in building something extraordinary and be a part of a team committed to success.
As a Licensed Insurance Customer Service Representative at T. P Key & Associates, you'll play a crucial role in our commitment to education, communication, and customer satisfaction.
This position involves serving a diverse clientele, working with cutting-edge technology, and contributing to a collaborative and supportive team environment.
With our competitive commission structure, candidates can make an additional 10% commission with any new business sold .
Join our team if you're seeking a role as a Licensed Insurance Customer Service Representative who values feeling supported and continuous growth.
T. P Key & Associates is committed to providing a supportive and challenging environment where your contributions matter.
Benefits
Annual Base Salary Based on Experience
Evenings Off
Paid Time Off (PTO) after 6 Months
Weekends Off
401k Plan After 1 year
Advancement Opportunities
Continuing Education Opportunities
Professional Work Environment
Equipment Provided
Pet-Friendly Office
Performance Bonuses
Monday - Friday (8 : 30am - 5pm) Work Schedule
Weekly Team Meetings
Weekly One-on-One Meetings
Paid Mileage for Travel
Responsibilities
- Nurture strong customer relationships and aim to increase client retention and product loyalty.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements.
- Issue Insurance Documentation (COI, ID cards, etc.)
- Answer incoming phone calls and schedule appointments.
- Attend one social event every month to help build client relationships and expand business.
Requirement
- Must have a Georgia Property and Casualty License with 1+ years in the insurance industry is Required. Sales experience is a BONUS.
- Pay meticulous attention to detail when reviewing policies, contracts, and client data to minimize errors and ensure the highest level of accuracy.
- Assess incoming tasks, requests, and inquiries to determine their level of urgency and importance, effectively managing time and resources to meet client needs.
- Communicate effectively through written and verbal means, both with clients and team members, to provide clear, concise, and informative responses.
- Exemplify professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
- Consistently uphold a polished and professional appearance, adhering to the company's dress code for a business environment.
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