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Retail Fulfillment Supervisor

Retail Fulfillment Supervisor

RJW LogisticsCrest Hill, IL, US
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Warehouse Manager

Job Purpose : Position will report to the Co-Pack / Retail Fulfillment Manager. Manage any staff assigned to shift including employee performance reviews and any disciplinary actions. They are responsible for the supervision of all computer entry work and all paperwork flow.

Essential Duties and Responsibilities :

  • Responsible for assigning work assignments for all warehouse staffing, keeping in mind customer specifications.
  • Monitors the quality and accuracy of all shipments according to customer specifications.
  • Ensures that the department staff meets the requirements of each customer and that any requirement changes are up-dated and all staffing is trained on any changes to a customer.
  • Communicates with customers and respond to inquiries as needed, implementing any actions required.
  • Ensures the safety, training and development of employees, drivers, and contractors, in accordance with OSHA and RJW policies and procedures.
  • Oversees the completion of all computer data entry as required, checking for accuracy and efficiency.
  • Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
  • Maintains and approves of all shift employee timesheets for weekly payroll, including any temp hours, making corrections as needed. Monitoring all overtime hours to meet department requirements.
  • Completes building checks daily notifying Co-Pack manager of equipment or building problems or preventive maintenance needed and assist with maintaining equipment according to manufacturer's recommendations.
  • Ensures that warehouse employees adhere to all AIB processes, procedures and guidelines, and that they have had the AIB training for handling any food products in the course of their employment.
  • Assures that all checklists for building, equipment, and safety are completed as designate by the SOP or Policy. Issue any corrective action or work order need to correct or fix any issues.
  • Ensures that proper procedures are taken with any and all accident reporting, handling the care of any injured employee, and making sure HR and management are notified of any emergency actions taken.
  • Performs assigned tasks or other duties as instructed by Co-Pack manager.

Qualifications :

  • Minimum 1 to 2 years related experience and / or training in co-pack.
  • Minimum 2 years related experience and / or training in warehouse environment.
  • Experience using WMS software (Synapse preferred).
  • PC literate with experience with Microsoft Outlook, Word, Excel and Access Database.
  • Education and / or Experience Required :

  • Minimum of an associates degree or 6+ years of supervisory / management experience (with references to validate all 6 years).
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write reports and correspondence.
  • Ability to physically count articles or products on shelves, racks and pallets.
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    Retail Supervisor • Crest Hill, IL, US

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