Health Information Management Program Manager

Job Description

Job Description

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! DCI Donor Services is seeking a Health Information Management Program Manager to join our team.

This position serves as the primary liaison to hospital EMR teams. Strategically plans, implements, and evaluates internal and external systems to ensure DCIDS has access to hospital-based electronic medical records.

COMPANY OVERVIEW AND MISSION

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement / tissue recovery organizations : New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services.

We also maximize the gift of life through the DCI Donor Services Tissue Bank and Tennessee Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission.

By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life.

We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include :

• Develops and manages an organizational plan with partner hospitals / systems, health information exchanges, and clinical platforms for direct access to electronic medical records (EMRs).
• Develops, documents, and implements specific requirements of EMR access. Recommends opportunities for improvement.
• Gathers and manages system requirements for access to EMR systems. Administers user access accounts including onboarding, changes, and terminations.

Ensures users are adequately trained to access EMRs and complete external training as required.

• Collaborates with department leaders to implement strategies to maintain files, databases, policies, and procedures to resolve challenges.
• Develops and manages additional external systems that interface with EMR including, but not limited to, CompuMed, key reports from EMR, etc.
• Ensures all training is assigned per policy and a process is established to document training in a consistent manner across all locations.
• Serves as a liaison to access time sensitive clinical documentation needed from hospitals for ad hoc projects.
• Performs operational checklists and tasks such as log reviews, report scheduling and running, issue analysis and resolution, escalation, and follow-up activities.
• Performs other duties as assigned.

The ideal candidate will have :

• A bachelor’s degree in a health-related field, business, information technology, or equivalent experience.
• 5+ years of related experience working with access permissions and digital directories.
• Prior OPO experience preferred.
• Nurse Informatics and acute care setting experience preferred.
• Prior EMR access experience preferred.
• Valid driver’s license with ability to meet MVR underwriting requirements.
• Proficient use of current technologies, including, but not limited to : Web application administration and troubleshooting, Microsoft Active Directory, Account management and integration, SharePoint.
• Demonstrated written and verbal communication skills.
• Project management skills.

We offer a competitive compensation package including :

• Up to 176 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home / auto / renter / pet insurance
• Cell phone discounts through Verizon

New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening.

Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.

Health Information Program Manager HIM HIM Health Informatics.

DCIDS is an EOE / AA employer M / F / Vet / Disability.