Medical Science Liaison

Core responsibilities will include, but not be limited to :

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• Increasing sales and expanding services offered within existing client accounts.
• Prospecting and adding new accounts in the assigned territory. A major component of the job will require scouting for new customers and presenting CCS’s unique CDMO and apheresis capabilities to account decision-makers and all levels within target client organizations.
• Coordinating with NYBC and CCS leadership, other sales team members across business units and service delivery teams to expand existing partnerships and close new business worth several million dollars each.

The successful applicant will work closely with SMEs and teams across all NYBC business units and coordinate activities such as quote and proposal generation, technical support, site visits and managing key opinion leader relationships needed for business growth.

This position will report directly to the VP and GM of CCS.

Essential functions :

• Identify and qualify customers through the development of key account plans, in assigned territory to meet and exceed sales targets by building relationships with key decision makers, including senior management.
• Maintain a comprehensive understanding of CCS’ capabilities and services, as well as those of major competitors, and target customers that have potential for our services.
• Maintain ongoing contacts with prospective and current customers to increase business growth, and provide accurate and detailed activity, sales and account plans to be reported to management on a regular basis (SFDC management)
• Identify and execute cross-selling opportunities across multiple company business units.
• Conduct and report industry-related market research, to identify potential new customers and industry trends.
• Constructively communicate customer feedback to internal teams to continue service improvement and optimization processes.
• Participate in industry trade shows and related promotional efforts.
• Expand territory responsibilities as and when requested and needed.

Academic and Professional Qualifications :

• A bachelor's degree in the life sciences is required; an advanced degree in Biology, Biochemistry, Nursing, Medical Technology, Pharmacology, or related discipline is highly preferred.
• 5 + years' experience in service sales / business development or 3 or more years' technical sales experience with a CRO / CDMO or a pharmaceutical / medical supply company
• Proficiency with Microsoft Office Suite applications, as well as leading CRM (Salesforce) tools
• Up to 40% travel within region and nationally
• Authorization to work in the United States without restriction or sponsorship.

Core Competencies

• A candidate with a strong customer network in cell and gene therapy is highly preferred. Demonstrated expertise and knowledge in the drug discovery / development and manufacturing market (cell, gene therapy or, large molecules or, biologics) with understanding of the served and total markets available.
• Superior skills in presenting, consulting, negotiating, and building relationships with senior management on the client's side.
• Experience in acting as a liaison for the customer with internal teams and moderate communication, as needed.
• Partnering mentality with internal and external stakeholder groups
• Strong communication and listening skills; natural at relationship building.
• Experience and comfort working with multiple cultures and ethnicities.
• Enjoys working in a fast-paced, multi-faceted environment.
• Highly driven, self-motivated, and commercially minded individual who demonstrates strong self-motivation and a cheerful outlook.
• Demonstrated ability to work in an environment that requires teamwork and the entrepreneurial mentality of "doing whatever it takes to get the job done."

Supervision Exercised :

This position does not supervise staff.

Supervision Received :

Under general supervision of assigned managerial staff.

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